2. Complete device onboarding
Welcome to step 2 of your DISH Pay Now onboarding journey! In this guide, we are going to show you how to set up your DISH Pay Now device. Please allocate 30 minutes of your time for the next steps.…
Table of Contents
Welcome to step 2 of your DISH Pay Now onboarding journey! In this guide, we are going to show you how to set up your DISH Pay Now device. Please allocate 30 minutes of your time for the next steps.
Getting started with your DISH Pay Now device
- Unbox your DISH Pay Now device
Carefully unpack your device to prepare for setup.
- Charge your DISH Pay Now device
Charge your device by connecting it to a power source with the included USB-A to USB-C cable, or placing it on the provided charging dock.
- Turn on your DISH Pay Now device
Setting up your device & DISH Pay Launcher:
Step-by-Step Instructions:
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WiFi is mandatory to onboard your DISH Pay Now device
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Congratulations! Your DISH Pay Now device setup is complete, and you are ready to start accepting payments! Click here to proceed to the final step of your DISH Pay Now onboarding journey.
🎓 Downloadable PDF
FAQ
Battery consumption of the device: How long will the battery last(hours/day etc.)?
This will vary according to use. The included charging cradle lets you charge the device without having to plug it in and unplug it, and the battery life can last up to 4 hours with frequent unplugged use.
What if I don't have a google account?
In case you don't already have a Google account to set up your device with, here is a quick tutorial on how to create your own Google account: How do I create my own Google account for DISH Pay Now?
When setting up a Google Account do I need to choose a privat or business account?
The creation of the google account is only necessary to ensure that you get access to necessary updates with your DISH Pay Now Device. However, your Google account has nothing to do with payment processing and the use of DISH Pay Now. Therefore, it does not matter what kind of Google Account you use.
Why do I need a Google Account?
To make sure you are logged into the App store and receive the latest updates for the DISH Pay App. To ensure a smooth process, please have your login details (if available) ready. You may need a different device (smartphone) to verify your login details.
Why do I need a Device PIN code?
It is a requirement from authorities that a mobile device accepting payment must have an active PIN code to unlock the device. You must ensure the device PIN code is set up from the beginning and remain active to use the DISHPay app.
Your transactions will be rejected if you deactivate the device PIN code, you need to go back to your mobile device settings and reactivate one. You need to go under settings< security & privacy < screen lock
Is internet connectivity required to use the device?
An internet connection is required for real-time payment transactions. Make sure to have it connected to your Wifi network.
In the unlikely event of an issue with my device, what should I do?
Please contact DISH Support, we will ensure to resolve your issue accordingly.
🎓 Downloadable PDF
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