In this tutorial, we are going to show you what do to when you don't receive a confirmation of your electronic invoice.

Sending electronic invoices works according to the "fire and forget" principle. While cashing out a table, you don't have to regularly check whether the invoices have been sent or not. This is the task of EFSTA, and it is done automatically.

Here is how you can check if the invoice was correctly sent:

1. First Login into the EFSTA portal.
2. In the left sidebar, click on E-Invoicing.
3. Search for the company.

4. A list of invoices is going to appear:
   1. Green means that the invoice was sent correctly.
   2. Red means that there was some incorrect information of the customer and you'll have received an email.

5. You can check the configured email in the CFG eDocument. Note that this is configured in the local EFR, not the EFSTA portal. Search for your customer and select the Cloud icon, then review the eDocument configuration.

6. The email you have received will contain a link to a "resend" page.

That's it. Now you know why you do not receive any confirmation of an electronic invoice.