👋 Hey! How can we help?

Why should I use DISH Website?

What makes DISH Website better than the others?

Do I have to install DISH Website on my PC to be able to edit my pages?

Do I need special background knowledge to create my website with the DISH Website Construction Kit?

On which browsers can I create my websites using DISH Website?

When will my website be published?

What are the advantages of the "keep the generated description up-to-date when restaurant details have been changed" option?

What are the advantages of connecting my restaurant to Google My Business?

How does the exchange of data work with DISH Website and Google My Business?

How can I edit my DISH Website?

How do I structure the content of the DISH Website?

I want to create a multilingual website. Is it possible with DISH Website?

How can I customize the design and the content of my website?

How can I use and incorporate images on my website?

What is a media gallery?

What size and format is best for my images?

How do I add videos to my media gallery?

Where can I edit my personal information?

How does automatic text generation with the "Text Generator" work?

What are the advantages of the "Text Generator" tool?

How can I make the most of the automatic text generation service?

Does the "Text Generator" display identical content?

Can I manually edit the automatically generated text?

How can I add missing information to my automatically generated text?

How can I integrate all my social media channels on my website?

What is a domain?

What is a hostname?

Do I need my own domain to create the website? Can I change my domain afterwards?

The domain name I want is already taken. What possibilities do I have?

Why does the domain contain "eatbu"?

May I use my existing domain for DISH Website?

I forgot my password, or want to change it. How does it work?

Will my personal data be deleted when I delete my account?

Can I delete my website?

Whom does the website legally belong to once it has been set up?

Who is responsible for my website?

Why do I have to provide an imprint on my website?

Can I define my own privacy policy on the DISH website?

DISH Website - Is DISH Website free?

Is DISH Website optimised for mobile devices?

Can I edit my website on my smartphone and/or tablet?

What options does DISH Website offer me to be found more easily on the web and to improve my Google ranking?

Is it possible to stop the data transfer between DISH Website and Google My Business?

Help! How do I contact the support service?

Where to find the Google Analytics code?

DISH Order - Login

DISH Order - Dashboard

DISH Order - How to change your password

DISH Order - How to access the storefront/guest view

DISH Order - How to purchase and set up DISH Order

DISH Order - How to log in as a restaurateur

DISH Order - How to add multiple locations

DISH Order - How to add an order button on Facebook

DISH Order - How to set up DISH Order (Onboarding Wizard)

DISH Order - How to edit your location

How to add the web shops legal notice

DISH Order - How to adjust settings of a restaurants location

DISH Order - How to adjust opening hours of a restaurants location

DISH Order - How to set up delivery areas of a restaurants location

DISH Order - How to manage your orders

DISH Order - Marketing: Coupon

DISH Order - How to manage registered customer data

DISH Order - How to connect to Google my Business/ Order Direct

DISH Order - Sales Flow

DISH Order - How to connect to Paypal

DISH Order - How to enable PayPal Direct

DISH Order - How to set up payment methods of a restaurants location

DISH Order - How to define additional fees for payment methods

DISH Order - Stripe: Onboarding

DISH Order - Stripe: Integrate API keys

DISH Order - How to add a new device/order terminal

DISH Order - How to log in to the order terminal

DISH Order Terminal - How to test the terminal

DISH Order - Kitchen: Mealtime

DISH Order - How to set up and change menu categories

DISH Order - How to set up and change menu items

DISH Order - How to set up options for menu items and categories

DISH Order - How to add allergens and additives to the menu

DISH Order Terminal - How to manage orders

DISH Order Terminal - How to adjust settings

DISH Order Terminal - How to display account & contact information

DISH Order Terminal - How to scan barcode

DISH Order Terminal - How to adjust your opening hours

DISH Order - User: Registration

DISH Order - How it will look like for your guests

DISH Order - How to change the Food Ordering Provider on Google My Business

How can I view my orders?

Are there templates for marketing campaigns?

How do my customers know that I offer Food Ordering?

How do I integrate DISH Order to my website?

How long does it take to create a menu card?

How do I upload my menu?

How to configure delivery conditions in multiple geographic areas / specific limits?

How to configure the meal times when the dish is only available for breakfast or for lunch or for Dinner?

How do I manage my DISH Order tool on my own?

Can I access to my customers' data?

How do I integrate the photos into the categories, menu items, etc. What dimensions of photos to respect?

After the customer finish the onboarding process does he receive an email from STRIPE inform him about the activation and the commission?

What does the order status in the details of an order mean?

Is it possible to modify the design of the DISH order online store?

What size shall the images for menu items, categories and restaurant logo be to fit best?

How do I deactivate a dish when it is no longer available? How to configure them if they are out of stock and enter the amount of stock available?

Are there Premium Features?

Where can I get food packaging material for my pick-up and delivery service?

What is Dish Order?

Can I use the solution from my smartphone or tablet?

In which countries is DISH Order available?

How can I join DISH Order with my restaurant?

What information do you need to register?

I have not received a confirmation email, has the order been received?

Can I change a restaurant order after I have placed it?

Can I cancel my order?

Can I have my order delivered?

How can customers order from the Restaurant?

How can I pay for my orders?

How do I get special deals?

What payment methods are available for my customers?

Can I connect my current payment provider from the restaurant?

Stripe - What are the payment costs and who pays them?

D Pay - What are the advantages of our tool HD Pay over Stripe?

HD Pay - What happens after the onboarding flow?

HD Pay - Does the customer get a recap of the commission or an invoice?

HD Pay - What payment options are available with HD Pay Online Payment?

HD Pay - Is the 1.89% fee the same in every country?

HD Pay - When can the restaurant owner withdraw the money and how?

HD Pay - Are there any other settings the restaurant owner can make?

HD Pay - How can the contact data of the customer be changed after completed onboarding process?

Stripe - How can I change / update my KYC-Data in my Stripe-Account?

HD Pay - How exactly can the IBAN for receiving the amount of the weekly payout of received online payments, be changed after the onboarding process has been completed?

HD Pay - Where can the restaurant owner see an overview/statement of the received online payments?

HD Pay - Is the DISH Order account active immediately?

HD Pay - Does a switch from Stripe to HD Pay need to be completed?

HD Pay - How does the restaurant owner set up DISH Order Online Payment?

How do I cancel my subscription?

Can I get a refund if I am not satisfied with the service?

Can an account manager cancel my subscription for me?

Can I change or cancel my DISH Order purchase after I have placed it?

Where can I lodge a complaint about a product or an order?

How can I get in contact with the call center support?

I forgot my Password, how can I log in to DISH Order?

I can' t access the admin panel of DSH Order, What can I do

How can I change my credit card information?

How can I change my billing information?

Where can I see the invoices for my monthly DISH Order fee online?

What payment methods are available for paying for the tool?

What happens if I miss a payment because my credit card is blocked or expired?

How can I change details on an issued invoice?

How is the payment of DISH Order tool handled?

What can I do if I was charged the wrong amount?

What are the costs for me for DISH Order?

What happens if I cancel an order that was paid for with online payment?

Can the customer do a refund through STRIPE?

If a customer pays for his order with online payment, will he be charged before or after the owner has confirmed the order?

How do I connect the Order Terminal to the WIFI?

How do I set up the order terminal?

How can I change the language of the app?

Do I need to perform a continuous software update for the order terminal?

How to adjust the terminal volume and ringtone?

I can't print the order, what should I do?

How get the customer new receipt rolls?

Is it possible to confirm an order by adding a note to change the pickup time?

My order terminal gives me this message “Establishment not found” what should I do?

I don't have a wifi network, there is another way to connect the terminal to the internet?

Where can I find the T&Cs?

How do you handle personal information?

What do we use your data for?

Do you use cookies?

Which data will be saved?

What happens when I confirm/deny a reservation request?

I don’t want reservations to be automatically confirmed. Can I individually approve all reservations?

What happens when the reservation is modified/cancelled?

Why can´t I allow reservations to be made up to a year in advance?

Why do I have invalid reservations?

Can I set up table-based reservations?

What information does the guest have to submit when booking a table online?

What should I do if I have invalid reservations?

How do I log in?

What happens when I receive a large reservation which needs more than 1 table?

What if a customer booked a table and doesn´t show up?

How will I be notified about reservations?

What is reservation duration, lead time, and interval?

How can I change/reset my password?

I no longer wish to use the online reservation tool. How can I cancel my subscription?

What happens if I delete my DISH Reservation account

What are exceptional hours in reservation settings?

Can I manually change the table that has been assigned to a reservation?

How can I publish excellent feedbacks from my customers?

Can I turn off reservations from Google?

Can I change my restaurant information?

Can I define and move tables in multiple rooms of my establishment?

Booking limit

I don’t have outdoor seating during winter. What happens to the tables I have setup there?

Where can I see my stored personal data?

Can I add DISH Reservation to my Instagram and Facebook Account?

What is Reserve with Google?

How do I benefit from DISH Reservation regarding COVID-19?

Why does Google display reservations 30 minutes apart, if I I accept reservations at an interval of 15 minutes?

How can I attract more guests?

How does the reservation tool imbed changing laws and regulations regarding COVID-19?

How will the customer be reminded to give a feedback regarding the restaurant?

What does METRO/makro do with the data? Are they sold?

How long is the data stored?

To whom does all the sensitive data belong?

How is my data protected? What happens if the system is subjected to a hacker attack?

Who can see my the recipes I've added?

How is the recommended retail price calculated?

I want to change the price of an ingredient. What does that mean?

How do I add a new recipe?

Are my recipes visible to others?

Can I specify allergens when creating recipes?

How do I add a new ingredient?

Can I create additional menus and categories?

How do I switch between my different branches?

How can I delete the link to my myMETRO/makro account?

Can I change the country of a branch later?

Where can I change the store for my branch?

Can I manage different branches under one account?

How can I register in DISH MenuKit?

Where can I edit my personal data?

Can I delete my DISH MenuKit account?

Can I change my password in the system?

I forgot my password and cannot log in anymore. What can I do?

Can I link a single branch with several stores?

Why is it so important that I choose a branch for DISH MenuKit?

Why should I verify my identity as a METRO/makro customer?

How do I verify my identity as a METRO/makro customer?

How can I select a METRO/macro store?

Is the METRO/makro store selection related to my individual prices (CIPs)?

How can I see my individual prices (CIPs) and my delivery assortment in DISH MenuKit?

Why are my individual prices (CIPs) not displayed in DISH MenuKit?

Can I use DISH MenuKit offline?

Why does METRO/makro offer this service?

Who can use DISH MenuKit?

Can I connect DISH MenuKit to my POS?

Who can I contact if I have questions?

How does DISH MenuKit differ from other calculation tools?

Why is menu planning so important?

What is DISH MenuKit?

Is DISH MenuKit optimized for mobile devices?

What is displayed on the dashboard?

Which performance indicators can I see in DISH MenuKit?

Configuration of the application screen

Create a product, a menu, a choice

Create Division

Configuration of payment methods

Modify entity information

Add and edit refund reason

Add a new device

Create a new room & table

Create a category

Add / Edit a user

Configuration of the POS

Create KVS category

Create an attribut for a product

Sales tab

Login page + Manager validation modal + Disconnection + Remember me

Select payment method

Search a product