Setup website: Opening hours
Setup website: Options & Offerings
Setup website: Domain
Setup website: Menu
Setup website: Imprint
Setup website: Weblisting
Setup website: Preview
Administration panel Professional
How to log in
How to change your password
How to access through a mobile device
How to use the AI
How to link your social media platforms
How to change your design template
How to set up food ordering
How to add your Google Analytics code
How to use your external domain
A quick look into the design templates
Administration panel walkthrough of DISH Starter
How to change your colour profile
How to add or change a menu
Start with DISH Website
Why should I use DISH Website?
What makes DISH Website better than the others?
Do I have to install DISH Website on my PC to be able to edit my pages?
Do I need special background knowledge to create my website with the DISH Website Construction Kit?
On which browsers can I create my websites using DISH Website?
When will my website be published?
What are the advantages of the "keep the generated description up-to-date when restaurant details have been changed" option?
What are the advantages of connecting my restaurant to Google My Business?
How does the exchange of data work with DISH Website and Google My Business?
How can I edit my DISH Website?
How do I structure the content of the DISH Website?
I want to create a multilingual website. Is it possible with DISH Website?
How can I customize the design and the content of my website?
How can I use and incorporate images on my website?
What is a media gallery?
What size and format is best for my images?
How do I add videos to my media gallery?
Where can I edit my personal information?
How does automatic text generation with the "Text Generator" work?
What are the advantages of the "Text Generator" tool?
How can I make the most of the automatic text generation service?
Does the "Text Generator" display identical content?
Can I manually edit the automatically generated text?
How can I add missing information to my automatically generated text?
How can I integrate all my social media channels on my website?
What is a domain?
What is a hostname?
Do I need my own domain to create the website? Can I change my domain afterwards?
The domain name I want is already taken. What possibilities do I have?
Why does the domain contain "eatbu"?
May I use my existing domain for DISH Website?
Cancellation/ password for DISH Website
I forgot my password, or want to change it. How does it work?
Will my personal data be deleted when I delete my account?
Can I delete my website?
Whom does the website legally belong to once it has been set up?
Who is responsible for my website?
Why do I have to provide an imprint on my website?
DISH Website - Is DISH Website free?
Is DISH Website optimised for mobile devices?
Can I edit my website on my smartphone and/or tablet?
What options does DISH Website offer me to be found more easily on the web and to improve my Google ranking?
Is it possible to stop the data transfer between DISH Website and Google My Business?
Help! How do I contact the support service?
Where to find the Google Analytics code?
How to create a DISH account
How to add a new team member
How to edit your notification settings
How to purchase DISH Starter
How to purchase DISH Professional
How to upgrade to Professional
How to downgrade from Professional
A walkthrough of the DISH mobile app
How to change your password in the DISH mobile app
How to edit your account information in the DISH mobile app
How to edit information of your account
How to edit information of your establishment
How to reset your password
How to access the DISH knowledge base
How to connect your METRO account
Will there be ‘owner’ and ‘employee’ accounts?
Will tools be automatically activated?
Can there be establishments without subscription plans (empty establishment
Can the price of the monthly fee be reduced?
Can individual tools be deleted from an establishment?
Do customers have to pay the one-time activation fee and the monthly fee for each establishment they are creating?
Can different countries have different pricing?
Can every country decide what is contained in a package?
If customers upgrade or downgrade their plan, do they have to pay the one-time activation fee again?
Does every new customer have to pay the one-time activation fee?
Do existing customers have to pay a one-time activation fee?
Will customers have to consent to T&Cs of tools?
Can there be accounts without establishments?
Will owners be able to invite employees to have access to their establishment?
Will customers have the ability to disable a tool they don’t need anymore
General / How to start
DISH Order - Login
DISH Order - Dashboard
DISH Order - How to change your password
DISH Order - How to access the storefront/guest view
DISH Order - How to purchase and set up DISH Order
DISH Order - How to log in as a restaurateur
DISH Order - How to add multiple locations
DISH Order - How to add an order button on Facebook
Onboarding & Handling of restaurant
DISH Order - How to set up DISH Order (Onboarding Wizard)
DISH Order - How to edit your location
How to add the web shops legal notice
DISH Order - How to adjust settings of a restaurants location
DISH Order - How to adjust opening hours of a restaurants location
DISH Order - How to set up delivery areas of a restaurants location
DISH Order - How to manage your orders
DISH Order - Marketing: Coupon
DISH Order - How to manage registered customer data
DISH Order - How to connect to Google my Business/ Order Direct
DISH Order - Sales Flow
Set up payment methods
DISH Order - How to connect to Paypal
DISH Order - How to enable PayPal Direct
DISH Order - How to set up payment methods of a restaurants location
DISH Order - How to define additional fees for payment methods
DISH Order - Stripe: Onboarding
DISH Order - Stripe: Integrate API keys
Onboarding - Order Terminal connection
DISH Order - How to add a new device/order terminal
DISH Order - How to log in to the order terminal
DISH Order Terminal - How to test the terminal
DISH Order - Kitchen: Mealtime
DISH Order - How to set up and change menu categories
DISH Order - How to set up and change menu items
DISH Order - How to set up options for menu items and categories
DISH Order - How to add allergens and additives to the menu
Working with the order terminal
DISH Order Terminal - How to manage orders
DISH Order Terminal - How to adjust settings
DISH Order Terminal - How to display account & contact information
DISH Order Terminal - How to scan barcode
DISH Order Terminal - How to adjust your opening hours
Storefront - View of a customer
Documents & Tools
QR Code Generator
DISH Order - Stuart light prozess
Quick start guide
DISH Order vs third-party supplier calculator
DISH Order - Stand-alone calculator
Tips and tricks - More attention for your restaurant
Onboarding & Set up of DISH Order for restaurant owners
How can I view my orders?
Are there templates for marketing campaigns?
How do my customers know that I offer Food Ordering?
How do I integrate DISH Order to my website?
How long does it take to create a menu card?
How do I upload my menu?
How to configure delivery conditions in multiple geographic areas / specific limits?
How to configure the meal times when the dish is only available for breakfast or for lunch or for Dinner?
How do I manage my DISH Order tool on my own?
Can I access to my customers' data?
How do I integrate the photos into the categories, menu items, etc. What dimensions of photos to respect?
After the customer finish the onboarding process does he receive an email from STRIPE inform him about the activation and the commission?
What does the order status in the details of an order mean?
Is it possible to modify the design of the DISH order online store?
What size shall the images for menu items, categories and restaurant logo be to fit best?
How do I deactivate a dish when it is no longer available? How to configure them if they are out of stock and enter the amount of stock available?
Start with DISH Order
Are there Premium Features?
Where can I get food packaging material for my pick-up and delivery service?
What is Dish Order?
Can I use the solution from my smartphone or tablet?
In which countries is DISH Order available?
How can I join DISH Order with my restaurant?
What information do you need to register?
Order Journey for end customers
I have not received a confirmation email, has the order been received?
Can I change a restaurant order after I have placed it?
Can I cancel my order?
Can I have my order delivered?
How can customers order from the Restaurant?
How can I pay for my orders?
How do I get special deals?
Handling of payment options for restaurant owners
What payment methods are available for my customers?
Can I connect my current payment provider from the restaurant?
Stripe - What are the payment costs and who pays them?
D Pay - What are the advantages of our tool HD Pay over Stripe?
HD Pay - What happens after the onboarding flow?
HD Pay - Does the customer get a recap of the commission or an invoice?
HD Pay - What payment options are available with HD Pay Online Payment?
HD Pay - Is the 1.89% fee the same in every country?
HD Pay - When can the restaurant owner withdraw the money and how?
HD Pay - Are there any other settings the restaurant owner can make?
HD Pay - How can the contact data of the customer be changed after completed onboarding process?
Stripe - How can I change / update my KYC-Data in my Stripe-Account?
HD Pay - How exactly can the IBAN for receiving the amount of the weekly payout of received online payments, be changed after the onboarding process has been completed?
HD Pay - Where can the restaurant owner see an overview/statement of the received online payments?
HD Pay - Is the DISH Order account active immediately?
HD Pay - Does a switch from Stripe to HD Pay need to be completed?
HD Pay - How does the restaurant owner set up DISH Order Online Payment?
Cancellation for DISH Order subscription
How do I cancel my subscription?
Can I get a refund if I am not satisfied with the service?
Can an account manager cancel my subscription for me?
Can I change or cancel my DISH Order purchase after I have placed it?
Other (Feedback & Contact)
Where can I lodge a complaint about a product or an order?
How can I get in contact with the call center support?
DISH Order login
I forgot my Password, how can I log in to DISH Order?
I can' t access the admin panel of DSH Order, What can I do
Payment & Invoicing for DISH Order subscription
How can I change my credit card information?
How can I change my billing information?
Where can I see the invoices for my monthly DISH Order fee online?
What payment methods are available for paying for the tool?
What happens if I miss a payment because my credit card is blocked or expired?
How can I change details on an issued invoice?
How is the payment of DISH Order tool handled?
What can I do if I was charged the wrong amount?
What are the costs for me for DISH Order?
What happens if I cancel an order that was paid for with online payment?
Can the customer do a refund through STRIPE?
If a customer pays for his order with online payment, will he be charged before or after the owner has confirmed the order?
How do I connect the Order Terminal to the WIFI?
How do I set up the order terminal?
How can I change the language of the app?
Do I need to perform a continuous software update for the order terminal?
How to adjust the terminal volume and ringtone?
I can't print the order, what should I do?
How get the customer new receipt rolls?
Is it possible to confirm an order by adding a note to change the pickup time?
My order terminal gives me this message “Establishment not found” what should I do?
I don't have a wifi network, there is another way to connect the terminal to the internet?
Introduction to the DISH Magazine
DISH Magazine [SVK]
DISH Magazine [ESP]
DISH Magazine [FR]
DISH Magazine [CZ]
DISH Magazine [IT]
DISH Magazine [NLD]
DISH Magazine [GER]
DISH Magazine [AUT]
DISH Magazine [PT]
DISH Magazine [RO]
DISH Magazine [PL]
DISH Magazine [EN]
DISH Magazine [HU]
DISH Magazine [HVR]
DISH Magazine [UKR]
Setup: Group Size
Admin Panel: Reservations
Admin Panel: Table plan - Manage reservations
Admin Panel: Table plan - Setup
Admin Panel: Menu - Add Fixed Menu
Admin Panel: Menu - Add Daily Menu
Admin panel: Menu - Add Time Menu
Admin panel: Menu - Add Special Menu
Admin panel: Guests
Admin panel: Feedback
Admin panel: Reports
Admin panel: Settings - Hours
Admin panel: Settings - Reservations
Admin panel: Settings - Tables/Seats
How to create an offer which is displayed in your reservation widget
Admin panel: Settings - Notifications
Admin panel: Settings - Account
How to log in
How to change your password
How to reset your password
How to access through a mobile device
How to adjust the reservation status
How to configure table groups
How to arrange your table plan
How to set a booking limit
How to change your table booking priority
How to reply to customer feedback
How to export data
How to adjust & add opening hours
How to make use of meal periods
How to edit and add tables in your table plan
Start with DISH Reservation
What happens when I confirm/deny a reservation request?
I don’t want reservations to be automatically confirmed. Can I individually approve all reservations?
What happens when the reservation is modified/cancelled?
Why can´t I allow reservations to be made up to a year in advance?
Why do I have invalid reservations?
Can I set up table-based reservations?
What information does the guest have to submit when booking a table online?
What should I do if I have invalid reservations?
How do I log in?
What happens when I receive a large reservation which needs more than 1 table?
What if a customer booked a table and doesn´t show up?
How will I be notified about reservations?
What is reservation duration, lead time, and interval?
Cancellation/ password for DISH Reservation
How can I change/reset my password?
I no longer wish to use the online reservation tool. How can I cancel my subscription?
What happens if I delete my DISH Reservation account
What are exceptional hours in reservation settings?
Can I manually change the table that has been assigned to a reservation?
How can I publish excellent feedbacks from my customers?
Can I turn off reservations from Google?
Can I change my restaurant information?
Can I define and move tables in multiple rooms of my establishment?
I don’t have outdoor seating during winter. What happens to the tables I have setup there?
Can I add DISH Reservation to my Instagram and Facebook Account?
What is Reserve with Google?
How do I benefit from DISH Reservation regarding COVID-19?
Why does Google display reservations 30 minutes apart, if I I accept reservations at an interval of 15 minutes?
How can I attract more guests?
How does the reservation tool imbed changing laws and regulations regarding COVID-19?
How will the customer be reminded to give a feedback regarding the restaurant?
Documents & Tools
DISH Weblisting - How to log in
How to change your password in DISH Weblisting
How to generate a QR code
How to post content
What happens to my Google listing when I cancel DISH Weblisting?
How can I handle negative reviews in Google?
How can I publish content?
Can I edit or remove replies or posts that I have published?
Why is it important to manage your Google business listing?
How can I determine which pictures are shown in my Google listing?
How can I grant others or my own Google Account access to my Business Listing?
How can I connect my Google listing?
How fast are updates I am doing in DISH Weblisting published in Google?
How can I activate DISH Weblisting?
How can I cancel DISH Weblisting?
Can I remove pictures I posted?
Who is DISH Weblisting designed for?
How do I delete my business listing on Google?
What does the exclamation mark mean in the DISH Weblisting dashboard?
How can I publish a phone number in my Google Listing.
What is DISH Weblisting?
DISH Weblisting Premium
How to create a QR code
How to update your profile
How to cancel your subscription
How to publish a post
How to purchase the tool
How to reply to a review
What happens if I already have business listings in some of the directories?
How do I set up the directories in DISH Weblisting?
Why is it important to manage listings of your business?
What happens to my business listings once I cancel DISH Weblisting?
How can I answer reviews?
Can I edit or delete replies or posts that I have published?
How can I figure out which pictures are shown in my Google listing?
How do I delete a Google listing?
How can I handle negative reviews in my Google my Business account?
How do I activate DISH Weblisting Premium
How long does it take for my listing or updates to appear on a directory?
How can I post content?
Who is DISH Weblisting Premium designed for?
Can I delete pictures I posted?
How can I cancel DISH Weblisting Premium?
What is DISH Weblisting Premium?
Order & Payment
Adding team member
Accept invitation & Scan code
How to log in to DISH Bonus
How to change your password in DISH Bonus
How to cancel your subscription of DISH Bonus
Online marketing material
Who can use DISH BONUS?
How many PAYBACK points do my guests receive from me?
What is the value of 1 PAYBACK point?
How do I enter loyalty numbers manually?
Are there any promotional coupons for PAYBACK available to collect additional points?
How can I add a new team member?
When will PAYBACK points be credited to my customers?
Where can I find my pending transactions?
Are there any marketing materials for my online channels available?
How can I set up DISH BONUS?
How can I get an overview of all the transactions made via DISH BONUS?
How can I cancel my subscription?
Are there any promotions for Miles & More available to collect additional points?
How can I change the password for my DISH Bonus account?
Where can my customers collect PAYBACK points?
Where can my customers get a Miles & More card?
How can my employees use DISH BONUS?
What happens if a transaction fails?
How much does DISH BONUS cost?
Why are some cards not recognized?
How can an added team member join my DISH BONUS account?
Where can my customers find the PAYBACK coupons?
Which amount needs to be entered after scanning the card?
Can customers pay with PAYBACK points in my restaurant?
When will Miles & More miles be credited to my customers?
Can customers pay with Miles & More miles in my restaurant?
I run more than one restaurant. Can I apply Dish BONUS on all of them?
How do I scan loyalty cards or codes?
Where can my customers get a PAYBACK Card?
What is DISH BONUS?
How many Miles & More miles do my guests receive from me?
Onboarding via dish.co
Edit business details
How to change your password in DISH Guest
How to log in to DISH Guest
How to generate QR labels
How to add and manage menus
How to review live data
Do I need specific hard- or software?
Do my employees have access to DISH Guest?
How much does DISH Guest cost?
How does DISH Guest work?
Do I have to generate a new QR-Code daily?
What should I do if I forgot my password?
Can I generate QR-Codes for multiple establishments ?
Why should I use it?
Who can/should use DISH Guest?
What is DISH Guest?
How do I export guest details?
How can I change my password for my DISH Bonus account?
How can I use DISH Guest?
How do I generate the QR-Code?
Get to know the overview function
How to connect your GASTROFIX POS system
How to connect your GASTWARE POS system
Cockpit - What is Cockpit?
Cockpit - Why does METRO / MAKRO offer this service?
Cockpit - Why are key figures important for my business?
Cockpit - Can I use the cockpit offline?
Cocopit - Is the cockpit really free?
Cockpit - What is the difference between cockpit and reporting analysis from your own cash register system?
Cockpit - Who can use the cockpit?
Cockpit - Is the cockpit optimized for mobile use?
Cockipit - How can I switch between my different companies?
Cockpit - What exactly does the sales module show me and how does it work?
Cockpit - Which key figures can I see from the cockpit?
Cockpit - Can I provide additional information regardless of my POS system to improve the analysis of the cockpit?
Cockpit - How do I get to the cockpit homepage?
Cockpit - Which modules can be viewed via the cockpit?
Cockpit - What exactly does the service module show me and how does it work?
Cockpit - What exactly does the top seller module show me and how does it work?
Cockpit - What is shown on the dashboard?
Cockpit - What exactly does the Breakeven module show me and how does it work?
Cockpit - What exactly does the target module show me and how does it work?
Cockpit - Do my branches have to use the same POS system?
Cockpit - Can I manage different branches under one account?
Cockpit - How can I change my password?
Cockpit - What data is imported from the POS system into the cockpit?
Cockpit - I have forgotten my password and can no longer log in. What can I do?
Cockpit - What exactly does the table analysis module show me and how does it work?
Cockpit - With which POS systems does the cockpit work?
Cockpit - How can I cancel the cockpit?
Onboarding (non-German customer)
Your profile (German customer)
Your profile (non-German customer)
How to add a store
How to delete a recipe
How to export your personal data
How to change the calculation factor
How to create a flat rate
How to use a base recipe inside a recipe
What does METRO/makro do with the data? Are they sold?
How long is the data stored?
To whom does all the sensitive data belong?
How is my data protected? What happens if the system is subjected to a hacker attack?
Recipes & Ingredients
Who can see my the recipes I've added?
How is the recommended retail price calculated?
I want to change the price of an ingredient. What does that mean?
How do I add a new recipe?
Are my recipes visible to others?
Can I specify allergens when creating recipes?
How do I add a new ingredient?
Can I create additional menus and categories?
Branches and Settings
How do I switch between my different branches?
How can I delete the link to my myMETRO/makro account?
Can I change the country of a branch later?
Where can I change the store for my branch?
Can I manage different branches under one account?
Your DISH Account
How can I register in DISH MenuKit?
Where can I edit my personal data?
Can I delete my DISH MenuKit account?
Can I change my password in the system?
I forgot my password and cannot log in anymore. What can I do?
Connection to the METRO/makro world
Can I link a single branch with several stores?
Why is it so important that I choose a branch for DISH MenuKit?
Why should I verify my identity as a METRO/makro customer?
How do I verify my identity as a METRO/makro customer?
How can I select a METRO/macro store?
Is the METRO/makro store selection related to my individual prices (CIPs)?
How can I see my individual prices (CIPs) and my delivery assortment in DISH MenuKit?
Why are my individual prices (CIPs) not displayed in DISH MenuKit?
About DISH MenuKit
Can I use DISH MenuKit offline?
Why does METRO/makro offer this service?
Who can use DISH MenuKit?
Can I connect DISH MenuKit to my POS?
Who can I contact if I have questions?
How does DISH MenuKit differ from other calculation tools?
Why is menu planning so important?
What is DISH MenuKit?
Is DISH MenuKit optimized for mobile devices?
What is displayed on the dashboard?
Which performance indicators can I see in DISH MenuKit?
Customer: Order process
How to log in Lynn
How to change your password in Lynn
How to place an order
How to change your location
How to start a conversation with a supplier
How to sign up
How to add a product
How to download the mobile app
How to add a supplier
How does LYNN obtain a supplier's email address?
How do you ensure that my order actually arrives?
What is the LYNN app for?
How do I learn about new customer orders?
Can I make changes to an incoming customer order?
How can I communicate directly with my suppliers?
Can I delete products from the app?
Do I have to confirm every new order?
Is it okay for me to share LYNN with my customers?
Can I change an order after I sent it out to my supplier?
Can I share the app with my employees?
As a new customer, can I order from one of the suppliers listed on the app?
How are my orders submitted?
How can I create an account on the app?
How do I delete my account?
How can I track my orders?
How does LYNN treat my data?
Why should I use LYNN as a supplier?
Can I change the unit size of a product, e.g. from “pounds” to “box”?
Can I deprioritize suppliers?
Do I need the supplier's email address to add them to my app?
How can I add suppliers?
Can I add new SKUs?
How can I download the app?
Can I change my app’s profile setting?
How do I confirm a new order?
Is there an easy way to „bookmark“ my preferred suppliers?
How do I keep track of incoming orders?
How can I change the password for my Lynn account?
Can I duplicate an existing order?
Can I order from any of the suppliers listed in my app?
Do I need to pay for the app?
Voice Recording T&Cs acceptance
New DISH Bundles - Pricing
DISH POS - Terms and Conditions
General Terms and Conditions Hospitality Digital GMBH -DISH POS
DISH POS - User guide
Back office user guide
Configuration of the application screen
Create a product, a menu, a choice
Configuration of payment methods
Modify entity information
Add and edit refund reason
Add a new device
Create a new room & table
Create a category
Add / Edit a user
Configuration of the POS
Create KVS category
Create an attribut for a product
DISH POS App