If you have a hotel or Bed & Breakfast business and would like to charge Virtual Credit Cards that you receive from Online Travel Agency (OTA) websites, you will need the Manual Key Entry (MKE) feature enabled on your terminal. This feature is not enabled by default and you will need to contact DISH Support to make a request.

The S1F2 terminal supports MKE transactions through its manual card entry feature. This allows you to key in the card number, expiry date, and security code directly on the terminal.

🔐 Security Considerations

Because the card isn’t physically tapped, inserted, or swiped, MKE transactions follow different security and liability rules, so they should only be used when appropriate.

Because MKE payments are higher‑risk, you should:

• Only accept card details from the verified customer
• Never write down card details and never store CVV/CVC codes
• Follow PCI DSS guidelines for handling card‑not‑present data

If something feels suspicious, you should decline the transaction or request an alternative payment method.

🧭 Step‑by‑Step: Charging Virtual Credit Cards (VCCs) on the S1F2

1. From the Home screen, press Transactions.	2. Select New Transaction
3. Enter your Transactions passcode, and select Continue.	4. Select Manual key entry. (If you do not see the option, please contact DISH Support to request to enable it)
5. Enter an amount and confirm to continue.	6. Follow the instructions on the display to enter the virtual card number and expiry date.

For V400m and V400cPlus

1. Select 8 and then the Confirm key
2. Enter your Transactions passcode, and select the Confirm key.
3. Select Manual key entry.
4. Enter an amount and confirm to continue.
5. Follow the instructions on the display to enter the virtual card number and expiry date.