In this tutorial, we are going to show you how to configure the buzzer (or pager) functionality on your ordering kiosk. This feature allows you to manage guest order notifications more efficiently by assigning a buzzer or number token during the order process.

Step-by-step instructions

To configure buzzer/pager support for your kiosk, follow these steps:

1. Log in to your Backoffice
2. Go to Self-service
3. Click on Sales Channels
4. Click on the edit icon next to your kiosk

For more information about kiosks, visit these articles: 

• Adjusting the appearance of the kiosk
• Adding cross-selling products at checkout
   

5. A new tab is available for buzzer configuration. 
6. In this tab, you can select your preferred buzzer mode:

• No Buzzers: The feature is disabled.
• Optional: Guests can choose whether to use a buzzer.

• Mandatory: A buzzer number must be entered for every order.

7. You can provide up to two instruction texts that will appear on the kiosk screen:

• Instruction 1: Shown when the guest enters their buzzer number.
• Instruction 2: Displayed after the payment is completed.

8. You can also add an image of your buzzer, stand, or number holder to make the instructions clearer for guests.
9. If you wish to translate these texts:

• Click on the Translation link within the buzzer tab.
• The kiosk settings will be saved automatically before you are redirected.
• In the translation page, select Ordering kiosk order indicator instructions from the dropdown menu.
• Only kiosks with buzzer functionality activated will appear.

🎓 Downloadable PDF