• POS
  • Pay
  • Reservation
  • Order
  • Website
  • English (UK)
    GB English (UK)
    FR French
    DE German
    ES Spanish
    IT Italian
    NL Dutch
    PL Polish
    CS Czech
    SK Slovak
    HU Hungarian
    RO Romanian
    HR Croatian
    PT Portuguese
  • Log in
  • Updates
  • POS
  • Pay
  • Reservation
  • Order
  • Website
  • English (UK)
    GB English (UK)
    FR French
    DE German
    ES Spanish
    IT Italian
    NL Dutch
    PL Polish
    CS Czech
    SK Slovak
    HU Hungarian
    RO Romanian
    HR Croatian
    PT Portuguese
  • Log in

    Contact Us

    If you still have questions or prefer to get help directly from an agent, please submit a request.

    • Home
    • Reservation
    • Troubleshooting

    Articles in Troubleshooting

    I activated Reserve with Instagram but can't see the "Reserve Button" on my Instagram Business Profile.

      This happens if you search for the Reserve with Instagram button, while being logged into the Instagram account on which you activated the button. In this case, change to another Instagram accoun...

    I cancelled my subscription, but the Facebook button still appears on my Facebook and Instagram page. How do I deactivate this?

    When you cancel your subscription, while Reserve with Facebook or Reserve with Instagram is still active, the reserve button will still appear on your Facebook or Instagram Page. To disable it, you...

    I cannot select the Facebook Page I want to connect to, as I am told it is "not eligible". How can I fix this?

    This can have two causes:   Your Facebook Page is not added to your Facebook Business Manager Profile  This screen appears because the Facebook Page you want to receive reservations on is not added...

    I can’t activate Reserve with Facebook or Instagram, because it says “Your account is restricted at the moment”. How can I fix this?

      If your Facebook account is new, or you have violated the FB guidelines in the past, your account will be restricted.          To solve the issue, you need to verify your identify with Facebook a...

    I only want to activate "Reserve with Instagram". Is this possible?

    Yes, it is possible to only activate Reserve with Instagram without Reserve with Facebook. You will need a workaround for that. Activate Reserve with Instagram AND Reserve with Facebook on a Facebo...

    I successfully activated Reserve with Facebook. I want to now activate Reserve with Instagram, but I can't find the "Activate Now" button to start the activation process on DISH Reservation.

    To install Reserve with Instagram after you already activated Reserve with Facebook, you need to disconnect your Facebook connection and then reconnect it. To do so:     Go to Settings/Reservations...

    My Instagram page doesn't show up in the list of Instagram profiles when trying to link Instagram to Facebook. How can I fix this?

    If this happens, this is most likely because your Instagram Business Account is not connected to the Facebook Page of your restaurant. To fix this, please first make sure you have:   A Facebook Acc...

    The connection shows to be successful, but still the widget is not working. What can I do?

    The Facebook Integration appears as enabled on the Reservation dashboard, but the reserve button doesn’t appear on the Facebook Page   This could be a technical glitch. To solve the issue, you need...

    Contact Us

    If you still have questions or prefer to get help directly from an agent, please submit a request.
    We’ll get back to you as soon as possible.

    Please fill out the contact form below and we will reply as soon as possible.

    Want to learn more
    about our solutions?
    Book a demo
    App Store
    Google Play Store
    • About
    • Contact
    • Sitemap
    • Careers
    • Home
    English International
    © Copyright dish.co 2025
    • Imprint
    • Terms of Use
    • Privacy Policy
    • Cooperation Partner
    • Privacy Settings
    Expand