Reservations- managing reservations in the admin panel
We show you where you can view, create, edit reservations and manage reservation requests.
Table of Contents
In this tutorial, we will show you where you can not only view, create and edit reservations but also how to manage reservation requests.
Step-by-step instructions
How to Manage Reservations in DISH Reservation:
- How to Access Reservations:
- From the dashboard, select the Reservations menu to have an overview of your reservations.
- How to Add a Reservation:
- Click on ADD RESERVATION.
- A new window will open where you can enter essential reservation details.
- Fill in the guest's information, where you must provide either the first name or last name.
- If you have additional notes, enter them under Reservation Notes.
- For extra guest details, use the Internal Guest Information fields.
- Click SAVE to add the reservation.
- How to View and Manage Reservations:
- After saving, you will return to the overview, where you can see the added reservation.
- Use the drop-down menu to cancel a reservation or mark it as arrived.
- How to Add a Walk-In:
- Click on WALK-IN.
- Enter the walk-in details in the new window.
- Add any notes under Reservation Notes and additional guest details under Internal Guest Information.
- Click SAVE to add the walk-in.
- How to Filter Reservations:
- Use the filter options to view walk-ins differently from upcoming reservations.
- Click on a reservation to view or adjust further details.
- How to End a Reservation:
- Click on END RESERVATION to set a table as finished.
- How to Manage Upcoming Reservations:
- For upcoming reservations, you can mark them as "Arrived" or as a "No Show".
- Send a reminder using the REMIND button, but make sure an email address or phone number is provided if the reservation was added manually.
- How to Review Different Dates:
- Use the calendar function or arrow keys to navigate and manage reservations on different dates.
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