How do I disable ticket printing from my device?

In this tutorial, we are going to show you how to disable ticket printing from your device. 📱 Watch the Handheld tutorial video Disabling ticket printing from your device Step-by-step In the top le...

How do I reopen orders?

In this tutorial, we are going to show you how to reopen orders. 📱Watch the Handheld tutorial video Reopening orders Step-by-step In the top left corner you will see the 'hamburger menu'. When you ...

How do I search for an order on my device?

In this tutorial, we are going to show you how to search for an order on your device. 📱 Watch the Handheld tutorial video Searching for an order on your device Step-by-step In the top left corner y...

How do I select a facility on my device?

In this tutorial, we are going to show you how to select a facility on your device. 📱 Watch the Handheld tutorial video Selecting a facility on your device Step-by-step In the top left corner you w...

How do I adjust a product in the ordering process?

In this tutorial, we are going to show you how to adjust a product in the ordering process. 📱 Watch the Handheld tutorial video In this tutorial we are going to show you how to adjust a product in ...

How do I cancel orders and enter a reason for it? (Germany only 🇩🇪)

In this tutorial we are going to show you how to cancel orders and enter a reason for it. In Germany, it is mandatory to enter a reason for every: cancellation of confirmed article (meaning the art...

How do I select a fixed-price menus for an order?

In this tutorial, we are going to show you how to select a fixed-price menus for an order. Step-by-step instructions A fixed-price menu consists of several courses, where a customer has to make a c...

How do I set up flexible payment during a visit?

In this tutorial, we show you how to set flexible payment during visit. Step-by-step instructions When an order is being settled, it is possible to enter a higher amount than the total. When you se...