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    • Home
    • Pay
    • DISH Pay Now
    • Starter Guide

    0. Welcome to DISH Pay Now

    Congratulations on purchasing your DISH Pay Now device! Watch our comprehensive onboarding video to get started!. Check out our complete 3-step onboarding guide: Click here for details Step 1: Activa…

    Congratulations on purchasing your DISH Pay Now device!

    Watch our comprehensive onboarding video to get started!

     

     

    Check out our complete 3-step onboarding guide:

     

    Click here for details

    Step 1: Activate your account

    1. Scan the QR code and register

    Option 1: Scan the provided QR code.

    Option 2: Visit this URL: www.dish.co/DPN-register

    2. Sign-up to DISH
    a) If you don’t already have an account, create one by following the on-screen prompts.
    b) If you already have an account, log in.

    Keep your login credentials nearby. You will need them in Step 2: Complete device onboarding.

    3. Create Establishment
    After logging in, navigate to the option to add your business establishment.

    Follow the account verification steps provided. (Tip: For a detailed walkthrough, refer to the Account verification flow documentation if needed.)

    4. Activate your Account

    First choose to agree to DISH Pay Special Terms and Conditions. Your device is being activated, please hold on for a moment before you proceed.


    5. Provide business information
    Carefully fill in all required business details as prompted during the verification process.

    In case you have questions or would like to access further information, please check out our detailed guide for Step 1 here.

    6. Upload company documents
    Gather the following documents for upload:

    - Valid ID:
    Acceptable IDs include passports, national ID cards, or driver’s licenses.

    - Recent bank statement:
    Must be from your business account, and not older than three months

    - Business registration document:
    Examples: Certificate of Incorporation, VAT registration, or other official government-issued proof of registration.

    - Additional requirement for multi-owner businesses:
    If your business has more than one owner, upload the ID documents for all ultimate beneficial owners (UBOs).

    Important: 
    Ensure all documents are:
    - Clear and fully readable.
    - Uploaded in the format requested (e.g., PDF, JPG).

    7. Review & submit
    Submit the documents and verify that the system confirms successful upload.

    In case you have questions or would like to access further information, please check out our detailed guide for Step 1 here, consult the FAQ section for help or contact DISH Support Team for assistance and document their responses.

     
     

     

     

    Click here for details

    Step 2: Complete device onboarding. Please allocate around 30 minutes of your time for the next steps.
    Important: Before starting, make sure to register on dish.co.


    1. Charge your card reader

    2.Switch on/off the card reader

    3. Choose your preferred language
    Select the language you’re most comfortable with from the options provided.

    4. Connect to Wi-Fi
    Select the preferred Wifi network and enter the password to connect.

    5. Create or sign in to your Google Account
    Important: Make sure you have a Google Account created in the country you are currently residing in.

    a) If you do not have a Google Account yet, create one by following the on-screen prompts. Here you can find how to create a Google Account.

    b) If you already have an account, log in.

    Your Google Account is essential to ensure that you receive the necessary updates for DISH Pay Now and to ensure that you can work smoothly with your device. Since your Google Account has no further influence on your DISH Pay profile, it doesn't matter whether you sign in with a private or business Google Account.

    6. Set Google Chrome as the default browser
    When prompted, choose Google Chrome as your standard web browser.

    7. Set a PIN code
    Choose a secure PIN code to protect your device.

    8. Skip the Google Pay feature
    If prompted to set up Google Pay, skip this step — it is not required for DISH Pay Now.

    9. Choose DISH Pay Launcher as default home App
    When asked, select DISH Pay Launcher as the default Home App. (This step is mandatory to ensure full device functionality.)

    10. Update DISH Pay App
    Navigate to the update option and ensure the DISH Pay App is up-to-date for the latest features.

    11. Log in to your DISH Account
    Use the same credentials you created during "Step 1 : Account registration" to log in.

    In case you have questions or would like to access further information, please check out our detailed guide for Step 2 by clicking here.

     
     

     

    Click here for details

    Step 3: Start processing transactions

    1. Congratulations!
    You are now successfully logged into the DISH Pay App on your device.

    2. Ensure your device is logged into your Google Account
    This step guarantees you receive all updates for the DISH Pay App.

    3. Receive the latest update of the DISH Pay App
    DISH Pay App will automatically check for updates when launched in the device for the first time.
    Be sure your device is connected to Wi-Fi and signed into your Google Account to complete this step.

    4. Process your first transaction
    - Open the DISH Pay App.
    - Enter the amount you wish to charge.
    - Tap charge.
    Follow the on-screen instructions to complete the payment process.

    5. Learn more
    For more information and step-by-step instructions on how to process your first transaction on your device with the DISH Pay App, click here.

     
     

     

    Went through all the steps? Congratulations on setting up your DISH Pay Now device! In case you have more questions, check out our FAQ, or feel free to reach out to our customer support team at dish.co.

    FAQ

    ​Battery consumption

    This will vary according to use. The included charging cradle lets you charge the device without having to plug it in and unplug it, and the battery life can last up to 4 hours with frequent unplugged use.

     
     

    ​What types of payments can be accepted with this device?

    Visa, MasterCard and AMEX contactless-enabled cards and mobile wallets like Apple Pay, Google Pay, and Samsung Pay work with DISH Pay Now. We continuously expand our card acceptance.

     
     

    I already have a DPN device can I get a DISH Pay Terminal?

    Yes, we would be glad to support you with another device from DISH Pay! Simply click on the following link and reach out to our team. (Click here) A sales representative will shortly reply to your request.

     
     

    ​Do I need to connect the DISH Pay Now device to another device?

    No, you don't need another device. The DISH Pay Now device has all the functions you need to accept payments. Make sure that the WLAN is connected (this is also possible via a hotspot).

     
     

    🎓 Downloadable PDF

     

    introduction dish pay

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    • 2. Complete device onboarding
    • 1. Activate your account
    • DISH Pay Dashboard Guidelines
    • 3. Start processing transactions
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