Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • POS
  • Pay
  • Reservation
  • Order
  • Website
  • English (UK)
    GB English (UK)
    FR French
    DE German
    ES Spanish
    IT Italian
    NL Dutch
    PL Polish
    CS Czech
    SK Slovak
    HU Hungarian
    RO Romanian
    HR Croatian
    PT Portuguese
  • Log in
  • Updates
  • POS
  • Pay
  • Reservation
  • Order
  • Website
  • English (UK)
    GB English (UK)
    FR French
    DE German
    ES Spanish
    IT Italian
    NL Dutch
    PL Polish
    CS Czech
    SK Slovak
    HU Hungarian
    RO Romanian
    HR Croatian
    PT Portuguese
  • Log in
  • Home
  • Instapkassa 🇳🇱
  • Comprehensive guide
  • Configure your Instapkassa
  • General

Adding and managing user groups

User groups can determine if a user has or does not have access to which part of the back office

Table of Contents

Steps to create user groups 🎓 Step-by-Step Instructions

Steps to create user groups

In Instapkassa, you can create user groups. These groups determine what a user has or doesn't have access to in the back office or what the user is allowed or not allowed to do in the app. These user groups can then be linked to a user. User groups can be created for users of the app and for users of the back office.

Modifying a user group

If user groups already exist, you modify a group. To do this, click the "pencil icon" next to the group. A screen will appear where you can make modifications. For example, the 'name' or the 'rights'. When finished, click on "save" at the bottom right.

Copy existing user group

If user groups have already been created, you can easily create an additional group by copying one of these existing groups. Do this by clicking the icon with the two squares next to a user group. This automatically copies the groups' settings and you can make the appropriate changes. It's important to give the new group a different name. When all the changes have been made click "save" in the bottom right corner.

Creating a new back office user group

You can also create a new group by clicking "+ Add user group" in the top right corner. Firstly, groups for back office users, financial management and administration are created.

  1. Fill in the 'name' of the user group.
  2. Fill in the 'type' of user.
  3. 'Areas': Under areas you can indicate which store the user group applies to (in case there are multiple stores). If you enable 'Use user authorization areas' it will automatically select the location that is set for the user. More information about this can be found in the chapter User management.
  4. 'Transmit cash register program': here you determine whether the user can make changes to the app.
  5. 'Permissions': set the rights for each component here. If users are not allowed to do anything, click "none". You can also choose 'Read' or 'Read and Write'.
  6. In the section 'Financials' you can indicate whether users are allowed to see the reports, orders and open items.
  7. Click 'Save' to save the group, and then you can link the users to the new user group.

Create new user group App

Repeat the actions as above, but at 'Type' choose "App user"

As soon as you have chosen this, the permissions are automatically displayed. You can choose from the following options:

  • 'None': the user will not be able to use that function
  • 'Without manager code': the user can use the function
  • 'Manager code required': the user may use the function in question after the manager has entered his code

Click "Save" in the lower right corner. Via 'Users' you can link the users to this new user group. Under the field 'User group' you can add the new group and click "Save" at the bottom right.

Deleting a user group

To remove a user group, press the "trash can icon" next to the employee. You confirm the deletion by pressing "Ok". Note: deleted groups cannot be restored. Make sure you link users that were previously linked to this to another group.

🎓 Step-by-Step Instructions

 

group administration creating groups

Was this article helpful?

Yes
No
Give us feedback about this article

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

Related Articles

  • Adding a product and assigning it to a menu
  • Functions of the dashboard
  • How do I add and manage users?
Logo DISH
Want to learn more
about our solutions?
Book a demo
App Store
Google Play Store
  • About
  • Contact
  • Sitemap
  • Careers
  • Home
English International
© Copyright dish.co 2025
  • Imprint
  • Terms of Use
  • Privacy Policy
  • Cooperation Partner
  • Privacy Settings
Expand