Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • POS
  • Pay
  • Reservation
  • Order
  • Website
  • English (UK)
    GB English (UK)
    FR French
    DE German
    ES Spanish
    IT Italian
    NL Dutch
    PL Polish
    CS Czech
    SK Slovak
    HU Hungarian
    RO Romanian
    HR Croatian
    PT Portuguese
  • Log in
  • Updates
  • POS
  • Pay
  • Reservation
  • Order
  • Website
  • English (UK)
    GB English (UK)
    FR French
    DE German
    ES Spanish
    IT Italian
    NL Dutch
    PL Polish
    CS Czech
    SK Slovak
    HU Hungarian
    RO Romanian
    HR Croatian
    PT Portuguese
  • Log in
  • Home
  • POS
  • Comprehensive guide
  • Configure your POS
  • Products

Products- Adjusting product details

Products are listed in the products section and here you will see a number of properties per product

Table of Contents

In this article, we are going to show you how to adjust product details. Product details explained Product details Pricing Production Pop-ups Composites Product description Images Product Information 🎓 Downloadable PDF

In this article, we are going to show you how to adjust product details.

Product details explained

Products are listed in the products section and here you will see a number of properties per product, including the ID; this is a unique code for each item. This code is automatically generated and cannot be changed. You will also see a number of settings such as name, product group, and turnover group.

Product details

Use the pencil icon to edit the product details. Various options will appear:

  • Name: this contains the product name
  • Product group: each item is linked to a group that contains the predefined settings, such as the turnover group, VAT, and production properties. You can also change these predefined settings per product
  • Turnover group: the revenue category to which the item is linked

Pricing

In Pricing you will find:

  • Price: enter the price of the product
  • Tax-rate: this is automatically added from the product group
    • You can indicate if it is an open price item, and/or if the price including VAT will be used
  • Option price: this is the price of the item when offered as an option to another product
  • Price per: enter an amount which is the price per unit
  • Unit: specify the unit of the item. For example, a kilo of steak costs €12.00. You enter 1 for the price per, kilo for the unit and €12.00 for the price (the kilo price). When taking the order, you will be asked for the amount of kilos

Production

In the Production section, you can specify the product follow order (see production order):

  • Course: You can set the course classification of the product, for example a main course
  • Production-attributes: this is where the kitchen printers are controlled. (Also see: production stations).

Pop-ups

In the section Pop-ups you can connect several option menus.

  • Select the option menu you want to associate with the product and press Add option menu. You can link multiple option menus to one product
  • With the option "dependent on product" you can indicate whether the product from the option menu should be sent to the corresponding receipt printers

Composites

In the section Composites you can add components to the product: also see product composites. On the right-hand side there are some characteristics to determine:

  • Description / short name: the product name used in the app
  • Search & filters / Search field 1 and 2: these can be used to set the T9 search code or barcodes (PLU)

We’ve created an article to guide you through the process of activating and using the search code (PLU) inside the app. Simply click the button below to go straight to it.

 

View article

  • Other / Store: if a product is only used for one particular store. For this you need to have linked several stores in the Backoffice
  • The checkbox "is option only": the product is not included on the menu itself, but is sold as an extra option
  • Process / Workflow: This option is only applicable when you have an interface with, for example, Xafax. For more information on this, please contact our service desk
  • Identification / Your reference: Here you can add your own reference to the product
  • ID: Here again is the unique ID of the product

Product description

In the Product description section, you can insert information about the product.

Images

In this section, you can upload a product image either by clicking on Select file, or by dragging / dropping the image. You can specify in the same section, where you want this image to be used.

Product Information

In this section, you can insert the allergens and additives that could be relevant to your product. For more information, please consult the following article.

 

Finish your set-up by clicking on Save.

Keep in mind, since changes have been made, you must send them to your system by navigating to the general settings.

 
  1. Go to General
  2. Then navigate to the sub-category General
  3. From there, click on Send to transmit the changes to your system

For further details, please check out our article: How do I send changes from the Backoffice to my POS?

 

🎓 Downloadable PDF

 

edit specifics modify details plu

Was this article helpful?

Yes
No
Give us feedback about this article

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

Related Articles

  • Products- Adding a product and assigning it to a menu
  • Products- Adjusting product details in the list view
  • Products- Assigning sales and restrictions to products and product groups
  • Products- Creating composites of multiple articles
Logo DISH
Want to learn more
about our solutions?
Book a demo
App Store
Google Play Store
  • About
  • Contact
  • Sitemap
  • Careers
  • Home
English International
© Copyright dish.co 2025
  • Imprint
  • Terms of Use
  • Privacy Policy
  • Cooperation Partner
  • Privacy Settings
Expand