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Comprehensive guide
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Use your POS system
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Configure your POS
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Manage your financial reports
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DISH POS Hardware specifications
- Facility- Selecting a facility on my device
- Printing- Disableling ticket printing on my device
- Orders- Reopening orders
- Orders- Searching for an order on my device
- Orders- Adjusting a product in the ordering process
- How can I cancel an order and give a reason? (only Germany 🇩🇪 and France 🇫🇷)
- Orders- Selecting a fixed price menus for an order
- Orders- Setting up flexible payment during a visit
- Orders - Reusable Cup Deposits in DISH POS 🇳🇱
- DISH POS App – Downloading the new POS app
- DISH POS App – Logging in and out of the POS app
- DISH POS App – Connecting the POS app to my system
- DISH POS App – Updating the POS app
- Inventory- Adjusting stock information
- Shifts – Closing shifts on your device
- Reports- Printing reports from your device
- Reports in Insights App – Retrieving reports from the POS Insights app
- Self-Service – Opening and closing a self-service on your device
- Web links- Accessing set-up web links on your device
- Input Settings – Changing the input mode on your device
- Login Settings – Managing login and logout settings for your device
- Hardware Settings – Managing hardware settings for your device
- Display Settings – Changing display orientation on your device
- Display Settings – Adjusting the view of the menu and order screen
- Display Settings – Adjusting the view of the payment screen
- Display Settings– Adjusting the view of the stock overview
- Display Settings – Adjusting the view of the facilities screen
- Connection – Adjusting connection settings for your device
- Products – Searching for products in the POS app
- Customer Accounts - Managing customer accounts in the App
- DISH POS App - Barcode and code search
- DISH POS Insights - Monitor sales and spot order exceptions
- Registering cash- transactions for the cash book
- Tip- entering tip when cashing out
- Receipt- activating the Digital Receipt
- Receipt- getting the Factura Simplificada (Spain only 🇪🇸)
- Receipt- printing in a different language -(only for 🇩🇪)
- Receipt- sending my costumer a digital receipt
- Receipt- printing hospitality receipts
- Receipt- filling out and saving the Fattura Ellecttronica (only for 🇮🇹)
- QR- letting a costumer pay via QR code
- Payment- retrieve payments that could be linked to an order
- Gift card - Activating your gift card
- Gift card - issuing a gift card(only for 🇩🇪)
- Gift card- redeeming a native gift card(only for 🇩🇪)
- Cash out- cashing out a table
- Gift cards- checking the balance of a gift card (only for 🇩🇪)
- Managing - linking payment methods in Omniboost (only for 🇳🇱)
- Managing-mapping payment methods in Combidesk(only for 🇳🇱)
- EFT- Selecting an EFT device on your device
- Cash out- cashing out a table
- Receipt- Using the Conto alla Romana (Italy only 🇮🇹)
- Payment Methods - Using the smart voucher
- Receipts - Conto alla Romana (Split Bill) in DISH POS 🇮🇹
- Open Table Features- General functions for an open table
- Open Table Features - screen features for an open table
- Table Management Features- Managing tables on my device
- Features- Using the lottery ticket feature - Italy only 🇮🇹
- Table Editing- Managing tables in the block view
- Table Editing- Opening a table?
- Table Editing- Moving orders from tables on the table map
- Table Editing- Splitting or moving a table
- New POS App - Splitting or moving a table
- How to create a new product category (New Backoffice)
- How to create a new product (New Backoffice)
- How to create a new Menu (New Backoffice)
- How to set up an app link in the POS devices (New Backoffice)
- FAQ - New Backoffice Design (POS)
- How to Add Product Short Names in DISH POS (New Backoffice)
- Creating and Assigning Courses in DISH POS (New Backoffice)
- How to Create and Assign Option Groups to Products (New Backoffice)
- How to Create and Assign Recycling Deposit (New Backoffice)
- How to Duplicate products and Options (New Backoffice)
- How to Manage a Customer (New Backoffice)
- How to Manage Courses (New Backoffice)
- Streamline Your Workflow: How to use inline editing (New Backoffice)
- Products- Adding a product and assigning it to a menu
- Products- Adjusting product details in the list view
- Products- Assigning sales and restrictions to products and product groups
- Products- Creating composites of multiple articles
- Products- Finding products with the search and filter function
- Products- Assigning allergens and additives to a product
- Products- Adjusting product details
- Products- Activating Regime Forfettario
- Products- Setting up a production order
- Products- Managing and adding products
- Products- Assigning a PLU to a product
- Product groups- Adding a new product group
- Price Management- Adding and managing price sets
- Price Management- Adding and managing price levels
- Menus- Adding and managing derived menus
- French Menu - Adding a fixed-price menu
- Time Periods- Adding time restrictions to menus
- Promotions- Adding and managing promotions on DISH POS
- Menus- Managing and arranging menus (incl. sub-menus)
- General- Assigning price levels to a store
- Facilities- Disabling automated ticket printing
- Facilities- Assigning menus for specific areas and times
- Packaging Profiles- Adding and assigning a packaging profile
- Products - Changing the VAT Level for food products
- Products - Adding multiple product codes
- Time Schedules- Activating the Pay on pick up functionality
- Time Schedules- Adding and managing time schedules for self-service
- Sales Channels- Adjusting the appearance of the self-service QR shop
- Sales Channels- Adding cross-selling products at checkout
- Sales Channels- Setting up the imprint for web shops and QR sales channels
- Sales Channels- Adjusting the appearance of the kiosk
- Sales Channels- Changing settings for DISH Payment
- Sales Channels- Configuring random spot checks on self-service POS/Grab and Go POS
- Webshop- Adjusting and personalising the webshop
- Menus- Linking two different menus in the kiosk (Eat-in or Takeaway)
- QR Codes- Reordering via QR code on the table (customer perspective)
- Product- QR Code- Creating QR codes for self-service
- Sales Channels - Configuring Buzzer/Pager support for your kiosk (only in 🇳🇱 🇧🇪)
- Sales Channels - Configuring Future Food Ordering
- Webshop - Managing Capacity and Future Order Scheduling
- Payment Methods- Adding a Pagamento non riscosso 🇮🇹
- Payment Methods-Adding and managing payment methods (incl. payment menus)
- ETF Devices- Managing EFT devices
- EFT Devices- Setting up a stand-alone EFT terminal 🇩🇪
- Adding a payment method: On account [🇩🇪 Germany only]
- Payment Methods - Configuring the Smart Voucher
- General- Adding and managing fixed discounts for stores
- General- Printing a payment QR code by default
- General- Creating an individual ticket chain
- General- Sending changes from Backoffice to POS
- General- Displaying the lottery function and adjusting its position in the app (Italy only 🇮🇹)
- Production Stations- Adding and managing production stations
- Production Stations- Adjusting the production ticket layout
- Adding and managing turnover groups
- Facilities- Adding or managing areas and facilities? (e.g. tables)
- Printers- Adding and managing a printer
- Printers- Setting up a buzzer/zoomer
- App Links- Creating app links for POS devices
- App Links- Linking DISH Reservation to POS devices
- Cash Stores- Adding and managing cash stores
- Table Map- Adding and managing table maps
- Users- Adding and managing users
- Users Groups- Adding and managing user groups
- How to set up Customer Accounts?
- Courses- Adding and managing courses
- Currencies- Adding and managing currencies
- Customers- Adding and managing customers
- Products- Creating a native gift card (only in 🇩🇪)
- Dish POS- Implementing takeaway in Germany
- POS devices- Managing POS devices
- Usergroups- Setting up different permissions for POS users
- Sales channels- Setting up multiple languages for facilities
- Translations- Translating menu items
- How can I have access to DISH POS BI?
- Overview of the DISH POS BI Analytics board
- Adding and managing turnover groups
- Why am I not receiving a confirmation of my electronic invoice?
- Verifactu FAQs 🇪🇸
- Verifactu – What you need to do 🇪🇸
- Why am I not receiving a confirmation of my electronic invoice?
- RT Fiscal Printer Support and Maintenance Guidelines for Customers in Italy
- Cash Register Inspection
- 🔒 Additional information: DATEV interface - Only for Germany 🇩🇪
- Cash Register Reporting with Fiskaltrust