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  • Comprehensive guide
  • Use your POS system

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  • DISH POS Hardware specifications

    Browse Topics

    initiating orders

    • Facility- Selecting a facility on my device
    • Printing- Disableling ticket printing on my device
    • Orders- Reopening orders
    • Orders- Searching for an order on my device
    • Orders- Adjusting a product in the ordering process
    • Orders- Cancel orders and enter a reason for it (German only)
    • Orders- Selecting a fixed price menus for an order
    • Orders- Setting up flexible payment during a visit

    Device settings

    • DISH POS App – Downloading the new POS app
    • DISH POS App – Logging in and out of the POS app
    • DISH POS App – Connecting the POS app to my system
    • DISH POS App – Updating the POS app
    • Inventory- Adjusting stock information
    • Shifts – Closing shifts on your device
    • Reports- Printing reports from your device
    • Reports in Insights App – Retrieving reports from the POS Insights app
    • Self-Service – Opening and closing a self-service on your device
    • Web links- Accessing set-up web links on your device
    • Input Settings – Changing the input mode on your device
    • Login Settings – Managing login and logout settings for your device
    • Hardware Settings – Managing hardware settings for your device
    • Display Settings – Changing display orientation on your device
    • Display Settings – Adjusting the view of the menu and order screen
    • Display Settings – Adjusting the view of the payment screen
    • Display Settings– Adjusting the view of the stock overview
    • Display Settings – Adjusting the view of the facilities screen
    • Connection – Adjusting connection settings for your device
    • Products – Searching for products in the POS app
    • Costumers Accounts- Managing customer accounts in the App

    payment

    • Registering cash- transactions for the cash book
    • Tip- entering tip when cashing out
    • Receipt- activating the Digital Receipt
    • Receipt- getting the Factura Simplificada (Spain only 🇪🇸)
    • Receipt- printing in a different language -(only for 🇩🇪)
    • Receipt- sending my costumer a digital receipt
    • Receipt- printing hospitality receipts
    • Receipt- filling out and saving the Fattura Ellecttronica (only for 🇮🇹)
    • QR- letting a costumer pay via QR code
    • Payment- retrieve payments that could be linked to an order
    • Gift card - Activating your gift card
    • Gift card - issuing a gift card(only for 🇩🇪)
    • Gift card- redeeming a native gift card(only for 🇩🇪)
    • Cash out- cashing out a table
    • Gift cards- checking the balance of a gift card (only for 🇩🇪)
    • Managing - linking payment methods in Omniboost (only for 🇳🇱)
    • Managing-mapping payment methods in Combidesk(only for 🇳🇱)
    • EFT- Selecting an EFT device on your device
    • Cash out- cashing out a table

    table management

    • Open Table Features- General functions for an open table
    • Open Table Features - screen features for an open table
    • Table Management Features- Managing tables on my device
    • Features- Using the lottery ticket feature - Italy only 🇮🇹
    • Table Editing- Managing tables in the block view
    • Table Editing- Opening a table?
    • Table Editing- Moving orders from tables on the table map
    • Table Editing- Splitting or moving a table
    • New POS App - Splitting or moving a table

    Browse Topics

    Products

    • Products- Adding a product and assigning it to a menu
    • Products- Adjusting product details in the list view
    • Products- Assigning sales and restrictions to products and product groups
    • Products- Creating composites of multiple articles
    • Products- Finding products with the search and filter function
    • Products- Assigning allergens and additives to a product
    • Products- Adjusting product details
    • Products- Activating Regime Forfettario
    • Products- Setting up a production order
    • Products- Managing and adding products
    • Products- Assigning a PLU to a product
    • Product groups- Adding a new product group
    • Price Management- Adding and managing price sets
    • Price Management- Adding and managing price levels
    • Menus- Adding and managing derived menus
    • French Menu - Adding a fixed-price menu
    • Time Periods- Adding time restrictions to menus
    • Promotions- Adding and managing promotions on DISH POS
    • Menus- Managing and arranging menus (incl. sub-menus)
    • General- Assigning price levels to a store
    • Facilities- Disabling automated ticket printing
    • Facilities- Assigning menus for specific areas and times
    • Packaging Profiles- Adding and assigning a packaging profile
    • Products - Adding multiple product codes

    Self-service

    • Time Schedules- Activating the Pay on pick up functionality
    • Time Schedules- Adding and managing time schedules for self-service
    • Sales Channels- Adjusting the appearance of the self-service QR shop
    • Sales Channels- Adding cross-selling products at checkout
    • Sales Channels- Setting up the imprint for web shops and QR sales channels
    • Sales Channels- Adjusting the appearance of the kiosk
    • Sales Channels- Changing settings for DISH Payment
    • Sales Channels- Configuring random spot checks on self-service POS/Grab and Go POS
    • Webshop - Adjusting and personalising the webshop
    • Menus- Linking two different menus in the kiosk (Eat-in or Takeaway)
    • QR Codes- Reordering via QR code on the table (customer perspective)
    • Product- QR Code- Creating QR codes for self-service
    • Sales Channels - Configuring Buzzer/Pager support for your kiosk (only in 🇳🇱 🇧🇪)
    • Webshop- Adjusting and personalizing

    Payment

    • Payment Methods- Adding a Pagamento non riscosso 🇮🇹
    • Payment Methods-Adding and managing payment methods (incl. payment menus)
    • ETF Devices- Managing EFT devices
    • EFT Devices- Setting up a stand-alone EFT terminal 🇩🇪
    • Adding a payment method: On account [🇩🇪 Germany only]

    General

    • General- Adding and managing fixed discounts for stores
    • General- Printing a payment QR code by default
    • General- Creating an individual ticket chain
    • General- Sending changes from Backoffice to POS
    • General- Displaying the lottery function and adjusting its position in the app (Italy only 🇮🇹)
    • Production Stations- Adding and managing production stations
    • Production Stations- Adjusting the production ticket layout
    • Facilities- Adding and managing areas and facilities (e.g. tables)
    • Facilities- Adding or managing areas and facilities? (e.g. tables)
    • Printers- Adding and managing a printer
    • Printers- Setting up a buzzer/zoomer
    • App Links- Creating app links for POS devices
    • App Links- Linking DISH Reservation to POS devices
    • Cash Stores- Adding and managing cash stores
    • Table Map- Adding and managing table maps
    • Users- Adding and managing users
    • Users Groups- Adding and managing user groups
    • How to set up Customer Accounts?
    • Courses- Adding and managing courses
    • Currencies- Adding and managing currencies
    • Customers- Adding and managing customers
    • Products- Creating a native gift card (only in 🇩🇪)
    • Dish POS- Implementing takeaway in Germany
    • POS devices- Managing POS devices
    • Usergroups- Setting up different permissions for POS users
    • Sales channels- Setting up multiple languages for facilities
    • Translations- Translating menu items

    Browse Topics

    Business analytics reports

    • How can I have access to DISH POS BI?
    • Overview of the DISH POS BI Analytics board
    • Facilities- Adding and managing areas and facilities (e.g. tables)

    Spain 🇪🇸

    • Verifactu FAQs 🇪🇸

    Italy 🇮🇹

    • RT Fiscal Printer Support and Maintenance Guidelines for Customers in Italy

    Germany 🇩🇪

    • DATEV MeinFiskal connection
    • Cash Register Reporting with Fiskaltrust

    Financial reports

    • How do I export a shift report?
    • How do I generate and export turnover reports?
    • How do I retrieve a shift report?
    • How do I retrieve orders in the back office?
    • Updated Z-report DISH POS
    • Retrieving and managing invoices (only for NL 🇳🇱)
    • How to print a Z-report?

Articles in Comprehensive guide

Helpjuice Testing Article - Please Ignore

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

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