initiating orders

• Facility- Selecting a facility on my device
• Printing- Disableling ticket printing on my device
• Orders- Reopening orders
• Orders- Searching for an order on my device
• Orders- Adjusting a product in the ordering process
• Orders- Cancel orders and enter a reason for it (German only)
• Orders- Selecting a fixed price menus for an order
• Orders- Setting up flexible payment during a visit

Device settings

• DISH POS App – Downloading the new POS app
• DISH POS App – Logging in and out of the POS app
• DISH POS App – Connecting the POS app to my system
• DISH POS App – Updating the POS app
• Inventory- Adjusting stock information
• Shifts – Closing shifts on your device
• Reports- Printing reports from your device
• Reports in Insights App – Retrieving reports from the POS Insights app
• Self-Service – Opening and closing a self-service on your device
• Web links- Accessing set-up web links on your device
• Input Settings – Changing the input mode on your device
• Login Settings – Managing login and logout settings for your device
• Hardware Settings – Managing hardware settings for your device
• Display Settings – Changing display orientation on your device
• Display Settings – Adjusting the view of the menu and order screen
• Display Settings – Adjusting the view of the payment screen
• Display Settings– Adjusting the view of the stock overview
• Display Settings – Adjusting the view of the facilities screen
• Connection – Adjusting connection settings for your device
• Products – Searching for products in the POS app
• Costumers Accounts- Managing customer accounts in the App
• DISH POS App - Barcode and code search

payment

• Registering cash- transactions for the cash book
• Tip- entering tip when cashing out
• Receipt- activating the Digital Receipt
• Receipt- getting the Factura Simplificada (Spain only 🇪🇸)
• Receipt- printing in a different language -(only for 🇩🇪)
• Receipt- sending my costumer a digital receipt
• Receipt- printing hospitality receipts
• Receipt- filling out and saving the Fattura Ellecttronica (only for 🇮🇹)
• QR- letting a costumer pay via QR code
• Payment- retrieve payments that could be linked to an order
• Gift card - Activating your gift card
• Gift card - issuing a gift card(only for 🇩🇪)
• Gift card- redeeming a native gift card(only for 🇩🇪)
• Cash out- cashing out a table
• Gift cards- checking the balance of a gift card (only for 🇩🇪)
• Managing - linking payment methods in Omniboost (only for 🇳🇱)
• Managing-mapping payment methods in Combidesk(only for 🇳🇱)
• EFT- Selecting an EFT device on your device
• Cash out- cashing out a table
• Receipt- Using the Conto alla Romana (Italy only 🇮🇹)
• Payment Methods - Using the smart voucher
• Receipts - Conto alla Romana (Split Bill) in DISH POS 🇮🇹

table management

• Open Table Features- General functions for an open table
• Open Table Features - screen features for an open table
• Table Management Features- Managing tables on my device
• Features- Using the lottery ticket feature - Italy only 🇮🇹
• Table Editing- Managing tables in the block view
• Table Editing- Opening a table?
• Table Editing- Moving orders from tables on the table map
• Table Editing- Splitting or moving a table
• New POS App - Splitting or moving a table

DISH POS Screen Training

• DISH POS Screen Training Videos

Menu Guide

New Backoffice Design

• How to create a new product category (New Backoffice)
• How to create a new product (New Backoffice)
• How to create a new Menu (New Backoffice)
• How to set up an app link in the POS devices (New Backoffice)
• FAQ - New Backoffice Design (POS)
• How to Add Product Short Names in DISH POS (New Backoffice)
• Creating and Assigning Courses in DISH POS (New Backoffice)
• How to Create and Assign Option Groups to Products (New Backoffice)
• How to Create and Assign Recycling Deposit (New Backoffice)
• How to Duplicate products and Options (New Backoffice)
• How to Manage a Customer (New Backoffice)
• How to Manage Courses (New Backoffice)
• Streamline Your Workflow: How to use inline editing (New Backoffice)

Products

• Products- Adding a product and assigning it to a menu
• Products- Adjusting product details in the list view
• Products- Assigning sales and restrictions to products and product groups
• Products- Creating composites of multiple articles
• Products- Finding products with the search and filter function
• Products- Assigning allergens and additives to a product
• Products- Adjusting product details
• Products- Activating Regime Forfettario
• Products- Setting up a production order
• Products- Managing and adding products
• Products- Assigning a PLU to a product
• Product groups- Adding a new product group
• Price Management- Adding and managing price sets
• Price Management- Adding and managing price levels
• Menus- Adding and managing derived menus
• French Menu - Adding a fixed-price menu
• Time Periods- Adding time restrictions to menus
• Promotions- Adding and managing promotions on DISH POS
• Menus- Managing and arranging menus (incl. sub-menus)
• General- Assigning price levels to a store
• Facilities- Disabling automated ticket printing
• Facilities- Assigning menus for specific areas and times
• Packaging Profiles- Adding and assigning a packaging profile
• Products - Changing the VAT Level for food products
• Products - Adding multiple product codes

Self-service

• Time Schedules- Activating the Pay on pick up functionality
• Time Schedules- Adding and managing time schedules for self-service
• Sales Channels- Adjusting the appearance of the self-service QR shop
• Sales Channels- Adding cross-selling products at checkout
• Sales Channels- Setting up the imprint for web shops and QR sales channels
• Sales Channels- Adjusting the appearance of the kiosk
• Sales Channels- Changing settings for DISH Payment
• Sales Channels- Configuring random spot checks on self-service POS/Grab and Go POS
• Webshop- Adjusting and personalising the webshop
• Menus- Linking two different menus in the kiosk (Eat-in or Takeaway)
• QR Codes- Reordering via QR code on the table (customer perspective)
• Product- QR Code- Creating QR codes for self-service
• Sales Channels - Configuring Buzzer/Pager support for your kiosk (only in 🇳🇱 🇧🇪)
• Sales Channels - Configuring Future Food Ordering
• Webshop - Managing Capacity and Future Order Scheduling

Payment

• Payment Methods- Adding a Pagamento non riscosso 🇮🇹
• Payment Methods-Adding and managing payment methods (incl. payment menus)
• ETF Devices- Managing EFT devices
• EFT Devices- Setting up a stand-alone EFT terminal 🇩🇪
• Adding a payment method: On account [🇩🇪 Germany only]
• Payment Methods - Configuring the Smart Voucher

General

• General- Adding and managing fixed discounts for stores
• General- Printing a payment QR code by default
• General- Creating an individual ticket chain
• General- Sending changes from Backoffice to POS
• General- Displaying the lottery function and adjusting its position in the app (Italy only 🇮🇹)
• Production Stations- Adding and managing production stations
• Production Stations- Adjusting the production ticket layout
• Adding and managing turnover groups
• Facilities- Adding or managing areas and facilities? (e.g. tables)
• Printers- Adding and managing a printer
• Printers- Setting up a buzzer/zoomer
• App Links- Creating app links for POS devices
• App Links- Linking DISH Reservation to POS devices
• Cash Stores- Adding and managing cash stores
• Table Map- Adding and managing table maps
• Users- Adding and managing users
• Users Groups- Adding and managing user groups
• How to set up Customer Accounts?
• Courses- Adding and managing courses
• Currencies- Adding and managing currencies
• Customers- Adding and managing customers
• Products- Creating a native gift card (only in 🇩🇪)
• Dish POS- Implementing takeaway in Germany
• POS devices- Managing POS devices
• Usergroups- Setting up different permissions for POS users
• Sales channels- Setting up multiple languages for facilities
• Translations- Translating menu items

Business analytics reports

• How can I have access to DISH POS BI?
• Overview of the DISH POS BI Analytics board
• Adding and managing turnover groups

Spain 🇪🇸

• Why am I not receiving a confirmation of my electronic invoice?
• Verifactu FAQs 🇪🇸
• Verifactu – What you need to do 🇪🇸

Italy 🇮🇹

• Why am I not receiving a confirmation of my electronic invoice?
• RT Fiscal Printer Support and Maintenance Guidelines for Customers in Italy

Germany 🇩🇪

• Cash Register Inspection
• 🔒 Additional information: DATEV interface - Only for Germany 🇩🇪
• Cash Register Reporting with Fiskaltrust

Financial reports

• How do I export a shift report?
• How do I generate and export turnover reports?
• How do I retrieve a shift report?
• How do I retrieve orders in the back office?
• Updated Z-report DISH POS
• Retrieving and managing invoices (only for NL 🇳🇱)
• How to print a Z-report?