How to manage orders via the terminal?

In this tutorial, we will show you how to manage orders on the DISH Order terminal.

Step-by-step instructions

After a customer places an order, it will show up as an open order in your terminal. If you do not accept or reject an order, it will be automatically rejected within the preselected time period.
  1. To manage an order, first tap on it.
  2. Information regarding the order will be displayed. Scroll down to see further details.
  3. Tap on Accept or Reject to respond to the order.
  4. To create an order printout manually, tap on the printer icon. And to delay an order you have not yet accepted, tap delay order and follow the steps.
  5. Enter your desired delivery or pickup time and tap CONFIRM to apply the changes.
  6. Tap on Completed Orders to view orders that have been completed. You can filter the order overview with the available buttons.
  7. Tap on Cancelled Orders to view orders that have been cancelled.

🕹️ Interactive tutorial

🎓 Downloadable PDF

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