0. Welcome to DISH Pay Now

Joshua Detjen Updated by Joshua Detjen

Congratulations on purchasing your DISH Pay Now device!

Watch our comprehensive onboarding video to get started!

Check out our complete 3-step onboarding guide:

Click here for details
Step 1: Activate your account

1. Scan the QR code and register

Option 1: Scan the provided QR code.

Option 2: Visit this URL: www.dish.co/DPN-register

2. Sign-up to DISH
a) If you don’t already have an account, create one by following the on-screen prompts.
b) If you already have an account, log in.

Keep your login credentials nearby. You will need them in Step 2: Complete device onboarding.

3. Create Establishment
After logging in, navigate to the option to add your business establishment.

Follow the account verification steps provided. (Tip: For a detailed walkthrough, refer to the Account verification flow documentation if needed.)

4. Activate your Account

First choose to agree to DISH Pay Special Terms and Conditions. Your device is being activated, please hold on for a moment before you proceed.


5. Provide business information
Carefully fill in all required business details as prompted during the verification process.

In case you have questions or would like to access further information, please check out our detailed guide for Step 1 here.

6. Upload company documents
Gather the following documents for upload:

- Valid ID:
Acceptable IDs include passports, national ID cards, or driver’s licenses.

- Recent bank statement:
Must be from your business account, and not older than three months

- Business registration document:
Examples: Certificate of Incorporation, VAT registration, or other official government-issued proof of registration.

- Additional requirement for multi-owner businesses:
If your business has more than one owner, upload the ID documents for all ultimate business owners (UBOs).

Important: 
Ensure all documents are:
- Clear and fully readable.
- Uploaded in the format requested (e.g., PDF, JPG).

7. Review & submit
Submit the documents and verify that the system confirms successful upload.

In case you have questions or would like to access further information, please check out our detailed guide for Step 1 here, consult the FAQ section for help or contact DISH Support Team for assistance and document their responses.

Click here for details
Step 2: Complete device onboarding

1. Charge your card reader

2.Switch on/off the card reader

3. Choose your preferred language
Select the language you’re most comfortable with from the options provided.

4. Connect to Wi-Fi
Select the preferred Wifi network and enter the password to connect.

5. Create or sign in to your Google Account

a) If you do not have a Google Account yet, create one by following the on-screen prompts. Here you can find how to create a Google Account.

b) If you already have an account, log in.

Your Google Account is essential to ensure that you receive the necessary updates for DISH Pay Now and to ensure that you can work smoothly with your device. Since your Google Account has no further influence on your DISH Pay profile, it doesn't matter whether you sign in with a private or business Google Account.

6. Set Google Chrome as the default browser
When prompted, choose Google Chrome as your standard web browser.

7. Set a PIN code
Choose a secure PIN code to protect your device.

8. Skip the Google Pay feature
If prompted to set up Google Pay, skip this step — it is not required for DISH Pay Now.

9. Choose DISH Pay Launcher as default home App
When asked, select DISH Pay Launcher as the default Home App. (This step is mandatory to ensure full device functionality.)

10. Update DISH Pay App
Navigate to the update option and ensure the DISH Pay App is up-to-date for the latest features.

11. Log in to your DISH Account
Use the same credentials you created during "Step 1 : Account registration" to log in.

In case you have questions or would like to access further information, please check out our detailed guide for Step 2 by clicking here.

Click here for details
Step 3: Start processing transactions

1. Congratulations!
You are now successfully logged into the DISH Pay App on your device.

2. Ensure your device is logged into your Google Account
This step guarantees you receive all updates for the DISH Pay App.

3. Receive the latest update of the DISH Pay App
DISH Pay App will automatically check for updates when launched in the device for the first time.
Be sure your device is connected to Wi-Fi and signed into your Google Account to complete this step.

4. Process your first transaction
- Open the DISH Pay App.
- Enter the amount you wish to charge.
- Tap charge.
Follow the on-screen instructions to complete the payment process.

5. Learn more
For more information and step-by-step instructions on how to process your first transaction on your device with the DISH Pay App, click here.

Went through all the steps? Congratulations on setting up your DISH Pay Now device! In case you have more questions, check out our FAQ, or feel free to reach out to our customer support team at dish.co.

FAQ

I already have a DPN device can I get a DISH Pay Terminal?
Yes, we would be glad to support you with another device from DISH Pay! Simply click on the following link and reach out to our team. (Click here) A sales representative will shortly reply to your request.
How can I get another device?
You would like to get a another DISH Pay device? Via the following link (click here) you can get in touch with sour Sales Representetive who will be happy to support you with another device
My device is not working - what do I do?
- Try to turn it On/Off
- Update the App
- Verify you have a valid Wi-Fi connection
Contact the Dish Support Team
My device doesn't turn on - what should I do?
If your device isn't starting, has a black or blank screen or turns on but immediately turns off, try these steps to fix the issue.
Press and hold the Power button for 5-7 seconds or up to 30 seconds.
If the device still does not turn on, please call DISH support. Click here for our contact information.

How did we do?

1. Activate your account

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