DISH
Tutorials
DISH mobile app
A walkthrough of the DISH mobile app
DISH App - How to manage team members in the app
How to change your password in the DISH mobile app
How to edit your account information in the DISH mobile app
Pin setup in the mobile app
Visit my dashboard in the DISH mobile app
How to access the blog on dish.co
How to add a new team member
How to cancel your subscription
How to change your payment details
How to contact the support via WhatsApp
How to create a DISH account
How to create flyers and QR labels
How to downgrade your subscription
How to edit information of your account
How to edit information of your establishment
How to edit your notification settings
How to reset your password
How to upgrade to DISH Premium
How to view your invoices
FAQs
DISH Whatsapp Newsletter DE 🇩🇪
DISH POS
DISH POS Onboarding
Install DISH POS App
Tutorials
Backoffice
Articles
Products
Adding a product and sending the changes to the front office
Adjusting product details
Adjusting product details in the list view
Assigning allergens and additives to products
Assigning sales restrictions to products and product groups
Creating composites out of multiple articles
Finding products with the search and filter function
Manage products and create new ones
Setting up production order
Price levels
Product groups
Menus
Adding and managing derived menus
Managing and arranging menus (incl. sub-menus)
Setting up menus for specific areas and times
French menus
Option menus
Price management
Periods
Promotions
Finance
General
General
Activating the Lottery feature and fixing its position in the App - Italy only 🇮🇹
Adding and managing fixed discounts for your stores
Production stations
Facilities
Cash stores
Printers
App links
Table map
Users
POS devices
User groups
Courses
Customers
Currency
Turnover categories
Translations
Payment
Self-service
Time schedules
Sales channels
Activating the Pay on pick-up functionality
Adjusting the appearance of the kiosk
Changing settings for DISH Payment
How to adjust and personalise your webshop
Setting up the imprint for a sales channel
QR codes
Changing your password
Functions of the dashboard
App
Installation
Connecting the DISH POS app to your system
Installing the DISH POS app on your device
Updating your DISH POS app
App-functions
Accessing the set-up web links on your device
Adjusting the stock information of a product on your device
Closing shifts on your device
Disabling ticket printing from your device
Entering tip when cashing out
Printing reports from your device
Reopening orders
Searching for an order on your device
Selecting a facility on your device
Selecting an EFT device on your device
Working with the app
Adding and removing recycling deposits of a table
Adjusting a product in the ordering process
An overview of the general functions for an open table
An overview of the screen features for an open table
Cancelling orders and entering a reason (Germany only 🇩🇪)
Cashing out a table
Closing and opening a self-service on your device
Flexible payment during visit
Logging in and out of the DISH POS App
Managing tables in the block view
Managing tables on the table map
Managing tables on your device
Opening a table
Printing a receipt in a different language - Spain only 🇪🇸
Register Cash Transactions for the Kassenbuch
Selecting fixed-price menus for an order
Splitting or moving a table
Using the lottery ticket in the App - Italy only 🇮🇹
Settings
Adjusting the connection settings of your device
Adjusting the view of the facilities screen for your device
Adjusting the view of the menu and order screen for your device
Adjusting the view of the payment screen for your device
Adjusting the view of the stock overview for your device
Changing the display orientation for your device
Changing the input mode for your device
Managing log in and log out settings for your device
Managing the hardware settings for your device
DISH POS Payment
FAQs
DISH POS Lite
Back Office
Installation and setup
Articles
Menus
Adding and managing derived menus - DISH POS Lite
Managing and arranging menus (incl. sub-menus) - DISH POS Lite
Setting up menus for specific areas and times - DISH POS Lite
French menus
Promotions
Product groups
Option menus
Periods
Products
Adding a product and sending the changes to the front office - DISH POS Lite
Adjusting product details - DISH POS Lite
Adjusting product details in the list view - DISH POS Lite
Assigning allergens and additives to products - DISH POS Lite
Assigning sales restricions to products and product groups - DISH POS Lite
Creating composites out of multiple articles - DISH POS Lite
Finding products with the search and filter function - DISH POS Lite
Manage products and create new ones - DISH POS Lite
Setting up a production order - DISH POS Lite
Order Aggregator - DISH POS Lite
Payment
Self-service
Sales channels
Activating the Pay on pick-up functionality - DISH POS Lite
Adjusting the appearance of the kiosk - DISH POS Lite
Changing settings DISH payment- DISH POS Lite
QR codes
Adjusting the appearance of the self-service shop (QR code ordering) - DISH POS Lite
Creating QR codes for the self-service- DISH POS Lite
Exporting QR codes for the self-service - DISH POS Lite
How to reorder via a QR code on the table (customer perspective) - DISH POS Lite
Opening hours
Finance
General
App
Installation
Connecting the DISH POS Lite app to your system - DISH POS Lite
Installing the DISH POS Lite app on your device - DISH POS Lite
Updating your DISH POS Lite app - DISH POS Lite
App-functions
Accessing the set up web links on your device- DISH POS Lite
Adjusting the stock information of a product on your device - DISH POS Lite
Closing shifts on your device - DISH POS Lite
Disabling ticket printing from your device - DISH POS Lite
Entering tip when cashing out - DISH POS Lite
Printing reports from your device - DISH POS Lite
Reopening orders - DISH POS Lite
Searching for an order on your device - DISH POS Lite
Selecting a facility on your device - DISH POS Lite
Selecting an EFT device on your device - DISH POS Lite
Working with the app
Adding and removing recycling deposits of a table - DISH POS Lite
Adjusting a product in the ordering process - DISH POS Lite
An overview of the general functions for an open table - DISH POS Lite
An overview of the screen features for an open table - DISH POS Lite
Cashing out a table - DISH POS Lite
Flexible payment during visit - DISH POS Lite
Logging in and out of the DISH POS-Lite app - DISH POS Lite
Managing tables in the block view - DISH POS Lite
Managing tables on your device - DISH POS Lite
Opening a table - DISH POS Lite
Selecting fixed-price menus for an order - DISH POS Lite
Splitting or moving a table- DISH POS Lite
Settings
Adjusting the connection settings of your device - DISH POS Lite
Adjusting the view of the facilities screen for your device - DISH POS Lite
Adjusting the view of the payment screen for your device - DISH POS Lite
Adjusting the view of the stock overview for your device - DISH POS Lite
Changing the display orientation for your device - DISH POS Lite
Changing the input mode for your device - DISH POS Lite
Managing log in and log out settings for your device - DISH POS Lite
Managing the hardware settings for your device - DISH POS Lite
DISH POS Lite Self-Service
Install and setup
Closing and opening a self-service facility on your device - DISH POS Lite
How to adjust and personalise your webshop - DISH POS Lite
DISH POS Lite Onboarding
DISH POS Lite Payment
FAQ
Fiscalization
DISH Pay
Process Guides
Terminals
Manage your terminals
DISH Pay - P400 Plus - Data Sheet
DISH Pay - P400 Plus - User Manual
DISH Pay - S1F2 - Data sheet
DISH Pay - V400c Plus - Data sheet
DISH Pay - V400m - Data Sheet
S1F2 - Self-Installation User Manual
S1F2 - Standard User Manual
Self-Installation User Manual
V400c Plus - Self-Installation User Manual
V400c Plus - Standard User Manual
V400m - Self-Installation User Manual
V400m - Standard User Manual
Tutorial/Support/FAQ
DISH Order
Tutorials
General / How to start
Admin Panel
An overview of the dashboard
How to add a discount to a menu item
How to add allergenes & additivies to a menu item
How to adjust opening hours of a restaurants location
How to adjust settings of a restaurants location
How to auto deactivate the webshop
How to cancel an order with reasoning in the Admin Panel
How to define additional fees for payment methods
How to download customer data
How to edit legal information of the restaurant
How to edit your location
How to enable reusable food container option
How to integrate PayPal as a payment method
How to integrate online payment methods
How to manage registered customer data
How to manage your orders
How to set special prices to menu items
How to set up and change menu categories
How to set up and change menu items
How to set up coupons in your webshop
How to set up delivery areas of a restaurants location
How to set up mealtimes
How to set up options and allergens to your webshop
Order Terminal
How to add a new device/order terminal
How to cancel an order with reasoning
How to connect your webshop to your website
How to display account & contact information
How to log in to the order terminal
How to manage orders via terminal
Terminal - How to adjust your opening hours
Terminal - How to disconnect the restaurant account on the app
Terminal - How to print orders
Terminal - How to scan a barcode
Storefront
How it will look like for your guests
How to access the storefront/guest view
How to register a user
3rd Party Integrations
How to add an order button on Facebook
How to disable other food ordering providers on Google
How to integrate DISH Order to the Google entry of your restaurant
How to link DISH Order with the Instagram account of the restaurant
How to select DISH Order as your preferred food ordering provider on Google
FAQs
Documents & Tools
DISH Reservation
Tutorials
Admin panel
Admin Panel: Menu - Add daily menu
Admin Panel: Menu – Add Fixed Menu
Admin Panel: Reservations
Admin Panel: Table plan - Manage reservations
Admin panel: Feedback
Admin panel: Guests
Admin panel: Menu - Add Special Menu
Admin panel: Menu - Add Time Menu
Admin panel: Reports
Admin panel: Settings - Account
Admin panel: Settings - Notifications
Admin panel: Settings - Reservations
Admin panel: Settings - Tables/Seats
General / How to use
DISH Reservation - How to activate Push-Notification function
DISH Reservation - How to activate Reserve with Facebook and Reserve with Instagram
How to access through a mobile device
How to add walk-in guests in DISH Reservation
How to adjust the reservation status
How to change your password in DISH Reservation
How to change your table booking priority
How to configure table groups
How to create a PDF file of your reservations
How to create an offer which is displayed in your reservation widget
How to edit and add opening hours
How to edit and add tables in your table plan
How to export data
How to integrate the reservation tool into Google Business [PREMIUM]
How to login in DISH Reservation
How to make use of service hours
How to manage the amount of online reservations you receive
How to reply to customer feedback
How to set a booking limit
Use of internal notes in the reservation tools
Onboarding
FAQs
DISH Website
Tutorials
Onboarding
Onboarding of DISH Website
Setup Website: Preview and activation
Setup website: Description
Setup website: Domain
Setup website: Imprint
Setup website: Menu
Setup website: Opening hours
Setup website: Options & Offerings
Setup website: Weblisting
General / How to use
A quick look into the design templates
Add a Description
Add a Food Ordering Service Link
How to access through a mobile device on DISH Website
How to add or change a menu
How to add your Google Analytics code
How to change your colour profile
How to create or add an event
How to create or edit your galleries
How to link WhatsApp Click-to-Chat to DISH Website
How to link your social media platforms
How to set up a custom domain
How to use the AI
Reorder the Content on your DISH Website
Admin panel
FAQs
DISH Weblisting Premium
Tutorials
How to create a QR code
How to publish a post
How to purchase the tool
How to reply to a review
How to update your profile
FAQs
DISH Weblisting
Tutorials
An overview of the general settings
How to change your password in DISH Weblisting
How to connect your Google account
How to create your own QR code for your business
How to log in to DISH Weblisting
How to make the best use of DISH Weblisting
How to post content
How to reply on reviews
How to set up DISH Weblisting
FAQs
Fiscalization
- All Categories
- DISH POS
- DISH POS Onboarding
- DISH POS Onboarding
DISH POS Onboarding
This allows you to have a couple of breaks and to continue at your convenience.
Please open your mailbox.
There you will find an email from DISH with the subject Onboarding project created.
In this mail, please start entering by clicking on to start here.
This will open your browser window and redirect you to the DISH POS ONBOARDING.
DISH POS Onboarding - Part 1
- To log in, first enter your Email address.
- Now enter a password for your login and click Log in.
- After you have registered, you will find some information on the page. Now scroll down.
- Click on View templates.
- Now select the Template matching most to your business profile, click on Select, and then click on Next.
- In the next step, enter your company information and click Next.
- Select your preferred language and click Next. In this case, we choose English.
- Enter the company name and address, as well as the desired greeting text and tax ID to be printed on the receipt.
- Drag your logo into the field, or click browse to open a search window to upload the file this way. When done, click Next.
- Enter the details of your Wi-Fi network in order for the cash register to arrive pre-configured and ready to go. Then click Next.
- Now select the payment methods you accept and click Next.
- Including yourself, enter all the cash register users, give them the appropriate permissions and click on Next.
- Enter all your Table areas and their respective table numbers and click on Next.
- All the data you have entered so far, is saved. To continue with your setup, scroll further down on this page to the Onboarding Tutorial Part 2.
DISH POS Onboarding - Part 2
In Part 2 you will configure your Turnover Categories, your Courses and your Tabs. So let's get started.
The template you have chosen, already provided you with some standards, but feel free to adjust and enter more Turnover categories and Sub-groups, to fit your needs.
- Click on + Add row, give the category a name and enter its subgroups. Click on Next.
- Standard courses have been set. If you want to add more courses, click on + Add row, name them and click on Next to continue.
If one of these courses does not fit your list, just click on the X on the right of the box to delete it.
- The Tabs are within the DISH POS App and help you sort your articles. If you want to add more Tabs, click on + Add row, name them and click on Next to continue.
- All the data you have entered so far, is saved. To continue with your setup, scroll further down on this page to the Onboarding Tutorial Part 3.
DISH POS Onboarding - Part 3
In Part 3 you will configure your Article groups, Articles and Option menus. So let's get started.
The template you have chosen, already provided you with some standards, but feel free to adjust everything to fit your needs.
- To create an Article group, just click on + Add row and fill in the Name, then choose under which Tab you want it placed, the Turnover category it belongs to, the Printer that is to be assigned, the VAT rate, if it is part of a Default course and assign a Menu color.
Once you have created all Article groups, click on Next.
- Enter now all your articles from your menu and also extras that you may be selling, but aren't in your menu cards.
Also, if you are not sure what each Tab is for, click on Show more for the information to pop up.
- Click on + Add row and enter a Name for your article. Then choose the articles' group, enter the Price (Note: Even if the article is a free bee a.k.a. a giveaway, the price - in this case 0.00 - still has to be entered), choose if it has a manual price, then if applicable, set the Option price, the assigned Turnover category, set the Printer this article is to be printed from, select if it is part of a Course, its VAT rate, if and which Menu options apply, optionally a Search key (i.e. CAP = Cappuccino), possible Allergens and finally if and which article has a Deposit.
When done, click on Next. - To create Option menus, simply click on + Add row, give it a description and then add the Choices.
The choice can also be an existing article, like whipped cream.If for example you offer a variation of cakes and pies, of which some are served with whipped cream on the side and others aren't, but a customer can still choose it as an extra.Type "Whipped Cream" and the Article will appear right below. Choose it and then type, for example, "Without Cream".
So you have whipped cream stored as an Article for € 0.50 and now you may also need the option of serving an apple pie without whipped cream, (which naturally will not affect the price).
The difference between these two, is that the "Without Cream" is just a note on the order bill, but has no effect on the price since it is not an Article.
Another example is "+/+ Ice" and "-/- Ice", where neither make a price difference, since in this example the ice does not cost anything extra, but are in the order bill, for the Barkeeper to see.
Once all Options are complete, click on Finish setup. - To finalize the project, click again on Finish setup.