2. Complete device onboarding

Joshua Detjen Updated by Joshua Detjen

Welcome to step 2 of your DISH Pay Now onboarding journey! In this guide, we are going to show you how to set up your DISH Pay Now device.

Getting started with your DISH Pay Now device

  1. Unbox your Device DISH Pay Now device

Carefully unpack your device to prepare for setup.

  1. Charge your DISH Pay Now device

Charge your device by connecting it to a power source with the included USB-A to USB-C cable, or placing it on the provided charging dock.

  1. Turn on your DISH Pay Now device
Setting up your device & DISH Pay Launcher:

Step-by-Step Instructions:

  1. Once you have turned on your device, select your preferred language and tap Start to continue.
  1. Connect to Wi-Fi by selecting your network from the list, then enter the password if prompted and tap Connect.
WiFi is mandatory to onboard your DISH Pay Now device
  1. Don't copy apps and data, as this is not needed for your DISH Pay Now device.

  1. Your DISH Pay Now device needs an update. To ensure a successful update, make sure your device is at least 35% charged.

  1. Your device will now restart. Please wait a moment. Once finished, follow the prompts.

  1. Sign in to your Google Account so that security standards for transactions on your device can be secured, then tap Next.
Choose either For my personal use or For work or my business.

  1. Enter your Google Account password and tap Next to continue.

  1. Please ONLY choose the Google Chrome browser in order to receive a smooth user experience with your device.

  1. Set up a secure PIN for your device by entering a 4- to 6-digit number, then tap Next.

  1. Skip Google Pay for contactless payments, as it is not required.

  1. You will now find the DISH Pay Launcher on the home screen of your device. Tap the launcher to continue. If this deviates from your screen, please return to the browser selection and choose Google Chrome.
  1. Press "Get started" to access the launcher.
  1. Set the DISH Pay Launcher as your default home app.
  1. Select the DISH Pay Launcher from the list and tap Next.

  1. Press "Install now" to proceed.
  1. Press "Install" to receive the latest version of the DISH Pay App.
  1. Once completed, press "Open" to enter the DISH Pay App.
  1. To ensure security and enable refunds, please set up an owner pincode.
  1. Next, confirm your owner pincode.
  1. Congratulations on setting up your DISH Pay Now device! For the final step of your DISH Pay Now onboarding journey, click here.

Congratulations! Your DISH Pay Now device setup is complete, and you are ready to start accepting payments! Click here to proceed to the final step of your DISH Pay Now onboarding journey.

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FAQ

What if I don't have a google account?
In case you don't already have a Google account to set up your device with, here is a quick tutorial on how to create your own Google account: How do I create my own Google account for DISH Pay Now?
When setting up a Google Account do I need to choose a privat or business account?
The creation of the google account is only necessary to ensure that you get access to necessary updates with your DISH Pay Now Device. However, your Google account has nothing to do with payment processing and the use of DISH Pay Now. Therefore, it does not matter what kind of Google Account you use.
Why do I need a Google Account?
To make sure you are logged into the App store and receive the latest updates for the DISH Pay App.
Why do I need a Device PIN code?
It is a requirement from authorities that a mobile device accepting payment must have an active PIN code to unlock the device. You must ensure the device PIN code is set up from the beginning and remain active to use the DISHPay app.
Your transactions will be rejected if you deactivate the device PIN code, you need to go back to your mobile device settings and reactivate one. You need to go under settings< security & privacy < screen lock
Is internet connectivity required to use the device?
An internet connection is required for real-time payment transactions. Make sure to have it connected to your Wifi network.
In the unlikely event of an issue with your device. What should I do?
Please contact DISH Support, we will ensure to resolve your issue accordingly.

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How did we do?

1. Activate your account

3. Start processing transactions

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