How can I reopen orders?

In this tutorial we are going to show you how to reopen orders

🕹️ Interactive tutorial

📱Watch the Handheld tutorial video

Reopening orders

Step-by-step

In the top left corner you will see the 'hamburger menu'. When you click this a list of features appears, including Reopen Order.

In the Reopen Order feature, you will see the last 300 receipts of that day. Select an order and choose either to print or return order to reopen the order. This will reopen the order and reverse the previous payment. This is only possible on the current day and not possible with a payment via EFT/PIN.

🎓 Downloadable PDF

 

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