Reopen order

Julia Le Updated by Julia Le

📱Watch the Handheld tutorial video

Steps

In the top left corner you will see the 'hamburger menu'. When you click this a list of features appears, including 'Reopen Order'.

In the 'Reopen Order' feature, you will see the last 300 receipts of that day. Select an order and choose either 'to print' or 'return order' to reopen the order. This will reopen the order and reverse the previous payment. This is only possible on the current day and not possible with a payment via EFT/PIN.

🎓 Step-by-Step Instructions

 

How did we do?

Print reports

Search order

Contact