Working with the app

How can I get the Factura Simplificada (Spain only 🇪🇸)

In this tutorial, we are going to show you how the Factura Simplificada works.

Joshua Detjen
Updated 1 month ago by Joshua Detjen

How can I manage tables in the block view?

If you are not using a table map, you will get the block view by default.

Updated 3 weeks ago

How can I manage tables on my device?

In the table map, booq POS works with a colour indicator, whose times you set in the back office.

Updated 3 weeks ago

How can I open a table?

Opening a table in the App can be done in three ways: the grid, table map and the table entry screen.

Updated 3 weeks ago

How can I order receipt printing?

In this tutorial, we will show you how to print an order's invoice/ receipt. The latter is printed differently in both France and Germany. Therefore, this tutorial will be divided into two sections,…

Updated 3 weeks ago

How can I register cash transactions for the cash book? (Kassenbuch)

In this article, we show you how to register cash transactions (cash in & cash out) in your DISH POS.. Step-by-step. In case you e.g. pay a supply delivery directly out of the drawer, it is legally r…

Leon Hoffmann
Updated 3 weeks ago by Leon Hoffmann

How can I split or move a table?

First open the table you want to move, then press function button 'Split/move' you will get a new screen.

Updated 3 weeks ago

How can I use the lottery ticket in the App? - Italy only 🇮🇹

In this tutorial we are going to show you how to activate the lottery ticket in the App.. 🕹️ Interactive tutorial.. 📱 Watch the Handheld tutorial video.. Step-by-step. In order to use the lottery tic…

Diaa Elhimdi
Updated 3 weeks ago by Diaa Elhimdi

How do I check the current balance of a gift card?

In this article, we are going to show you how to check the current balance of a gift card

Joshua Detjen
Updated 2 weeks ago by Joshua Detjen

How do I give out a gift card?

In this article, we are going to show you how to give out a gift card.. Step-by-Step Instructions. Go to any table and choose the menu that contains the gift card item. Next, select the desired gift…

Joshua Detjen
Updated 1 week ago by Joshua Detjen

How do I let the customer pay via a QR code?

It is possible to display a QR code on the cash register, which can be scanned by the guest for payment. +

Updated 3 weeks ago

How do I redeem a native gift card?

In this article, we are going to show you how to redeem gift cards.. Step-by-Step Instructions. To redeem a DISH POS Gift Card, go to a table and open up the payment options screen. Choose native gif…

Joshua Detjen
Updated 2 weeks ago by Joshua Detjen

How do I reprint the Native Gift Card?

In this article, we are going to show you how to reprint gift cards.. Step-by-Step Instructions. The first step is to tap the hamburger menu. After the menu opened, scroll down and tap Reprint/Reopen…

Joshua Detjen
Updated 2 weeks ago by Joshua Detjen

How do I retrieve payments that could not be linked to an order?

On the handheld, you can correct unexpected payments in the DISH POS App.

Updated 3 weeks ago

How to add or remove recycling deposits of a table?

It is possible through the checkout app to return packaging for recycling

Updated 3 weeks ago

How to adjust a product in the ordering process?

After you have selected a product you can still make various changes to it. To do this you briefly press on the article in the receipt screen.

Updated 3 weeks ago

How to cancel orders and enter a reason for it? (Germany only 🇩🇪)

In this tutorial we are going to show you how to cancel orders and enter a reason for it. In Germany, it is mandatory to enter a reason for every: cancellation of confirmed article (meaning the artic…

Updated 3 weeks ago

How to cash out a table?

At checkout, you choose a payment method the guest will use to checkout.

Updated 3 weeks ago

How to log in and out of the DISH POS App?

In booq POS you and your employees can sign in with a login code and/or NFC card.

Updated 3 weeks ago

How to manage tables on the table map?

This tutorial explains how you can work with table maps in the front office. Creating tables to be added to the table map needs to be done in the back-office and is explained in this article.. 🕹️ Int…

Updated 3 weeks ago

How to open and close a self-service on my device?

Note: The Self-service status will only be visible if you have purchased this product. In this tutorial, we are going to show you how to close and open a self-service point on your device.. 🕹️ Intera…

Updated 3 weeks ago

How to print a receipt in a different language? - Spain only 🇪🇸

You discover in this tutorial how to print a receipt in a different language to your POS system.. 🕹️ Interactive tutorial.. Step-by-step. In Spain, you can choose a different language for your receip…

Diaa Elhimdi
Updated 1 week ago by Diaa Elhimdi

How to select fixed-price menus for an order?

Within DISH POS it is possible to create a fixed-price menu.

Updated 3 weeks ago

How to set up flexible payment during a visit?

In this tutorial we show you how to set flexible payment during visit.. 🕹️ Interactive tutorial.. 📱 Watch the Handheld tutorial video. In this tutorial we show you how to set flexible payment during…

Updated 3 weeks ago

Overview of the general functions for an open table

Once you have opened a table, a number of features become available to you. These are displayed when you click on the 3 white dots in the blue bar.

Updated 3 weeks ago

Overview of the screen features for an open table

Within the app there are features which are available when you press a button down for a longer time (the so-called long press).

Updated 3 weeks ago

Waiter App - How can I split or move a table?

In this tutorial, we show you how to split and move a table on the Waiter App.. Step-by-step. Open the table you want to move, press Split/move , a new screen will appear. Directly pressing move orde…

Joshua Detjen
Updated 3 weeks ago by Joshua Detjen

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