Working with the app

An overview of the general functions for an open table

Once you have opened a table, a number of features become available to you. These are displayed when you click on the 3 white dots in the blue bar.

Updated 2 months ago

An overview of the screen features for an open table

Within the app there are features which are available when you press a button down for a longer time (the so-called long press).

Updated 2 months ago

How can I activate the Digital Receipt?

In this article, we show you step by step how to activate the Digital Receipt.. Step-by-step instructions. Open General from the DISH POS Dashboard. Click on Facilities. Select the pencil icon next t…

Diaa Elhimdi
Updated 3 weeks ago by Diaa Elhimdi

How can I get the Factura Simplificada? (Spain only 🇪🇸)

In this tutorial, we are going to show you how the Factura Simplificada works.

Joshua Detjen
Updated 2 months ago by Joshua Detjen

How can I let the customer pay via a QR code?

It is possible to display a QR code on the cash register, which can be scanned by the guest for payment. +

Updated 2 months ago

How can I manage tables in the block view?

If you are not using a table map, you will get the block view by default.

Updated 2 months ago

How can I open a table?

Opening a table in the App can be done in three ways: the grid, table map and the table entry screen.

Updated 2 months ago

How can I retrieve payments that could not be linked to an order?

On the handheld, you can correct unexpected payments in the DISH POS App.

Updated 2 months ago

How can I split or move a table?

First open the table you want to move, then press function button 'Split/move' you will get a new screen.

Updated 2 months ago

How do I open and close a self-service on my device?

In this tutorial, we are going to show you how to close and open a self-service point on your device. Note: The Self-service status will only be visible if you have purchased this product.. Step-by-s…

Updated 2 months ago

How do I print a receipt in a different language? - Spain only 🇪🇸

You will discover in this tutorial how to print a receipt in a different language to your POS system.. Step-by-step instructions. In Spain, you can choose a different language for your receipt. The a…

Diaa Elhimdi
Updated 2 months ago by Diaa Elhimdi

How do I add or remove recycling deposits of a table?

It is possible through the checkout app to return packaging for recycling

Updated 2 months ago

How do I adjust a product in the ordering process?

After you have selected a product you can still make various changes to it. To do this you briefly press on the article in the receipt screen.

Updated 2 months ago

How do I cancel orders and enter a reason for it? (Germany only 🇩🇪)

In this tutorial we are going to show you how to cancel orders and enter a reason for it. In Germany, it is mandatory to enter a reason for every: cancellation of confirmed article (meaning the artic…

Updated 2 months ago

How do I cash out a table?

At checkout, you choose a payment method the guest will use to checkout.

Updated 2 months ago

How do I check the current balance of a gift card?

In this article, we are going to show you how to check the current balance of a gift card

Joshua Detjen
Updated 2 months ago by Joshua Detjen

How do I fill out and save the Fattura Elettronica?

In this article, we are going to show you how to fill out and save the Fattura Elettronica on your DISH POS.. What is Fattura Elettronica? Fattura Elettronica is the process of electronically sending…

Joshua Detjen
Updated 2 months ago by Joshua Detjen

How do I give out a gift card?

In this article, we are going to show you how to give out a gift card.. Step-by-Step instructions. Go to any table and choose the menu that contains the gift card item. Next, select the desired gift…

Joshua Detjen
Updated 2 months ago by Joshua Detjen

How do I manage tables on my device?

In the table map, DISH POS works with a colour indicator, whose times you set in the back office.

Updated 2 months ago

How do I move orders from tables on the table map?

This tutorial explains how you can work with table maps in the front office.. Creating tables to be added to the table map needs to be done in the back-office and is explained in this article.. Step-…

Updated 2 months ago

How do I print hospitality receipts?

In this tutorial, we will show you how to print an order's invoice/ receipt. The latter is printed differently in both France and Germany. Therefore, this tutorial will be divided into three sections…

Updated 3 weeks ago

How do I redeem a native gift card?

In this article, we are going to show you how to redeem gift cards.. Step-by-Step instructions. To redeem a DISH POS Gift Card, go to a table and open up the payment options screen. Choose native gif…

Joshua Detjen
Updated 2 months ago by Joshua Detjen

How do I reprint the Native Gift Card?

In this article, we are going to show you how to reprint gift cards.. Step-by-Step Instructions. The first step is to tap the hamburger menu. After the menu opened, scroll down and tap Reprint/Reopen…

Joshua Detjen
Updated 2 months ago by Joshua Detjen

How do I select a fixed-price menus for an order?

Within DISH POS it is possible to create a fixed-price menu.

Updated 2 months ago

How do I set up flexible payment during a visit?

In this tutorial, we show you how to set flexible payment during visit.. Step-by-step instructions. When an order is being settled, it is possible to enter a higher amount than the total. When you se…

Updated 2 months ago

How do I use the lottery ticket feature? - Italy only 🇮🇹

In this tutorial, we are going to show you how to activate the lottery ticket in the App.. Step-by-step instructions. In order to use the lottery ticket in the App: Select a table. . Press on Add cod…

Diaa Elhimdi
Updated 2 months ago by Diaa Elhimdi

How to log in and out of the DISH POS App?

In booq POS you and your employees can sign in with a login code and/or NFC card.

Updated 2 months ago

New POS App - How can I split or move a table?

In this tutorial, we show you how to split and move a table on the New POS App.. Step-by-step instructions. Open the table you want to move, press Split/move , a new screen will appear. Directly pres…

Joshua Detjen
Updated 2 months ago by Joshua Detjen

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